Franchise Operations Analyst

📋 Description

• • The Franchise Operations Analyst provides world-class support to franchisees and center managers, driving performance and profitability for Take 5 Oil Change locations through data-informed coaching, operational guidance, and brand compliance.
• • Day to day, the role involves conducting in-center visits and virtual coaching sessions, analyzing performance data to improve sales, car count, and customer experience, leading market meetings and focus groups, documenting activities in FranConnect, collaborating with support departments, ensuring franchisee compliance with brand standards, implementing marketing and sales initiatives, and traveling approximately 50% of the time to support franchisees across a geographic territory.
• • Driven Brands is North America’s largest automotive services company, headquartered in Charlotte, NC, with a portfolio of iconic brands including Take 5 Oil Change, Meineke, Maaco, and CARSTAR. The company is committed to fueling the pursuit of convenience, reliability, and excellence in car care while investing in employee growth and community impact.
• • In this role, you will develop expertise in franchise operations, financial analysis, and multi-unit leadership; gain experience in coaching and performance improvement; strengthen skills in data-driven decision making and cross-functional collaboration; and contribute to the growth and profitability of franchise partners while upholding brand integrity and service excellence.