Job Overview
Location
Work from Home, United States
Job Type
Full-time
Category
Product Management
Date Posted
March 27, 2026
Full Job Description
đź“‹ Description
- • As a Sr. Director of Fraud Solutions Product Management at FICO, you will serve as a critical technical bridge between the EFS and Falcon fraud solutions and both external and internal stakeholders, translating complex customer technical requirements into actionable product capabilities with a focus on integration architecture, implementation strategies, and platform interfaces to drive customer success across the entire solution lifecycle.
- • You will develop and maintain comprehensive technical documentation, including implementation guides, integration documentation, and best practices for EFS, while managing defect and platform requirements, overseeing EFS asset and environment management, enabling Professional Services teams through technical guidance and product handovers, and supporting sales opportunities by enabling RFPs, RFIs, POCs, and solution architecture requests with deep technical expertise.
- • You will partner closely with FICO’s Sales, Professional Services, and Engineering teams to ensure seamless product delivery, act as a trusted technical advisor to customers and internal stakeholders, and leverage your deep fraud solution expertise to influence product strategy, prioritize features, and optimize platform performance for retail bank fraud management and detection.
- • You will join a world-class team at FICO, a global leader in analytics software serving over 100 countries, where your work will directly contribute to protecting 4 billion payment cards globally and supporting 90 of the top 100 US lenders with FICO® Scores, enabling you to grow your career in a high-impact, innovative environment focused on AI, machine learning, and fraud prevention.
- • In this role, you will sharpen your strategic product leadership, deepen your technical acumen in enterprise fraud systems, expand your influence across sales and customer success functions, and gain exposure to cutting-edge fraud prevention technologies while working in a flexible, remote-first culture that values inclusion, collaboration, and professional growth.
🎯 Requirements
- • 10+ years of enterprise software product management experience with strong expertise in retail bank fraud management strategy and/or fraud operations.
- • Deep knowledge of financial services fraud prevention and detection, including fraud risk policy, industry best practices, and fraud management technology frameworks.
- • Demonstrated ability to think strategically about product and business issues while managing and implementing tactical product plans, including experience developing MRDs and PRDs, performing competitive analysis, and prioritizing features.
- • Proven background in developing, managing, and delivering software projects, with strong technical acumen to translate requirements between non-technical and technical audiences.
- • Excellent interpersonal, written, and oral communication skills, with experience presenting to diverse audiences including executives, sales, engineering, and customers.
- • Bachelor’s degree required; MBA preferred.
🏖️ Benefits
- • Highly competitive compensation with a targeted base pay range of $164,500 to $258,500, reflecting differences in candidate knowledge, skills, and experience.
- • Inclusive culture rooted in FICO’s core values: Act Like an Owner, Delight Our Customers, and Earn the Respect of Others.
- • Opportunity to make a meaningful impact and develop professionally by leveraging unique strengths and participating in valuable learning experiences.
- • Engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie.
- • Access to comprehensive benefits and rewards programs designed to support employee well-being and recognize high performance.
Skills & Technologies
Senior
Remote
Degree Required
About Fair Isaac Corporation
Fair Isaac Corporation, commonly known as FICO, is a global data analytics and decision management software company. FICO provides analytics and decision management software for financial services, telecommunications, health and government, and other industries. The company is best known for its FICO Score, a credit score widely used by lenders to assess credit risk. FICO's solutions help businesses make better decisions, improve operational efficiency, and increase profitability by leveraging data and advanced analytics. Their offerings include credit scoring, fraud detection, debt collection, and customer management tools, enabling clients to manage risk and drive growth.
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