Job Overview
Location
Mumbai
Job Type
Full-time
Category
Operations
Date Posted
July 21, 2026
Full Job Description
đź“‹ Description
- • We are seeking a detail-oriented and proactive Fulfilment Executive to manage and coordinate import shipments in India, with a focus on return shipment follow-up.
- • The role involves handling international inbound shipments, coordinating with overseas offices, logistics partners, and customs agencies to ensure timely clearance and delivery while maintaining compliance with import regulations.
- • The ideal candidate has experience in international logistics, strong customs coordination skills, and the ability to work effectively with global teams in a fast-paced environment.
- • Import Shipment Management: Coordinate and monitor all inbound international shipments to India and ROW, track shipments from origin until final delivery to designated locations, ensure timely updates on shipment status to internal stakeholders, coordinate pickup, transportation, and delivery schedules with freight forwarders, courier partners, and warehouses, resolve shipment delays and operational issues proactively.
- • Customs Clearance & Documentation: Prepare, verify, and maintain all import documentation required for customs clearance, coordinate with customs brokers, CHA, freight forwarders, and internal compliance teams for smooth import clearance, handle customs-related queries, inspections, and documentation discrepancies, ensure compliance with Customs and other applicable import regulations, liaise with finance and operations teams regarding import duties, taxes, and clearance documentation.
- • Cross-Functional Coordination: Work closely with APAC, EMEA, and US offices to coordinate supplier shipments into India, collaborate with Operations, Customer Support, Finance, and ROW Hub Office teams for shipment planning and exception handling, ensure seamless communication between international suppliers and internal teams.
- • Process Management: Monitor return shipment transit timelines, clearance turnaround, and delivery performance, identify process improvement opportunities to enhance logistics efficiency and reduce delays.
🎯 Requirements
- • 1–2 years of experience in international logistics, import operations, or customs coordination.
- • Working knowledge of customs clearance processes and import documentation.
- • Strong attention to detail and ability to follow compliance processes carefully.
- • Comfortable coordinating with cross-functional and cross-country teams (APAC, EMEA, US).
- • Good written and verbal communication skills.
- • Proactive, organised, and able to resolve operational issues independently in a fast-paced environment.
- • Strong computer proficiency, including working knowledge of MS Excel.
- • Comfort working with operational/ERP platforms.
🏖️ Benefits
- • A dynamic work environment in a rapidly growing global company.
- • Exposure to an international team and cross-border operations.
- • Opportunities to learn, grow, and build operational expertise.
- • A collaborative and supportive company culture.
- • Unlimited paid leave policy.
Skills & Technologies
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About Nivoda Limited
Nivoda operates a B2B digital marketplace for diamonds and jewelry, connecting suppliers and buyers worldwide. The platform aggregates inventory from manufacturers and wholesalers, offering real-time pricing, secure payments, and global logistics. Headquartered in London with offices in India, Israel, and the U.S., it serves retailers and e-commerce businesses seeking transparent sourcing and efficient fulfillment without holding physical inventory.
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