Gastroenterology Health & Science Sales Specialist - Melbourne, FL

📋 Description

• • As a Gastroenterology Health & Science Sales Specialist at Pfizer Inc., you will be at the forefront of introducing innovative therapies to healthcare professionals, playing a pivotal role in shaping patient outcomes within your assigned territory.
• • This dynamic role demands a strategic approach to launching new products, cultivating robust business relationships, navigating formulary access, and executing impactful product promotion within key accounts.
• • You will be instrumental in driving sales efforts and fostering strong connections with a diverse range of customers, including Therapeutic Area Specialists and Key Opinion Leaders (KOLs), ensuring Pfizer's groundbreaking treatments reach those who need them most.
• • Success in this position hinges on a potent blend of customer insight, market acumen, and deep business understanding, complemented by comprehensive product and disease state knowledge.
• • You will be expected to demonstrate exceptional sales, promotional, and strategic business development skills, coupled with profound expertise in customer engagement across both virtual and in-person environments.
• • A systematic and effective approach to virtual engagement is crucial, involving clear agendas, well-defined next steps, and diligent follow-ups.
• • Outstanding communication skills are paramount, as is proficiency in leveraging digital and virtual tools across multiple platforms to connect with and educate healthcare providers.
• • The ability to work autonomously and effectively in a remote setting, while collaborating seamlessly with cross-functional internal teams, is essential to address customer needs and compliantly achieve Pfizer's business objectives.
• • You will identify and implement the most efficient virtual and in-person engagement strategies tailored to each customer, maximizing overall effectiveness and impact.
• • Developing and executing robust business and territory call plans, adapting them based on self-identified opportunities and insights, will be a core responsibility.
• • Building strong rapport and lasting relationships with customers across both virtual and face-to-face settings is key, maintaining a methodical approach to call objectives, including clear next steps and appropriate documentation.
• • You will utilize current digital tools (e.g., Veeva Engage, Zoom, Microsoft Office) effectively and adapt quickly to new technologies to ensure successful customer engagement.
• • Leveraging analytics to develop insights and formulate next-best action plans will be integral to your success.
• • Compliantly delivering targeted messaging using approved materials will drive product demand and encourage shifts in prescribing behavior.
• • You will proactively provide valuable insights for the development of new and innovative approved product messaging and resources, contributing to Pfizer's continuous improvement.
• • Utilizing your product and disease state knowledge, you will educate providers on the value proposition of both unbranded and branded products for relevant patient populations, effectively employing approved, clinically oriented disease state information.
• • You will collaborate with healthcare professionals (HCPs) and their office staff to strategically plan customer engagements in multiple formats, accommodating both virtual and in-person interactions.
• • The strategic deployment of approved Pfizer resources, such as samples, vouchers, co-pay assistance, and patient education materials, will be a key function to support provider and patient needs.
• • You will work effectively across multiple virtual engagement platforms, respecting customer preferences and compliance guidelines.
• • Integrating guidance from management and support functions like Marketing and Strategy, along with technical solutions such as content recommendation engines, into pre-call planning will be expected.
• • Proactive planning and optimization of the call environment across various locations, along with the ability to effectively plan daily work based on personal and customer schedules, are crucial.
• • You will collaborate effectively with other Customer-Facing (CF) colleagues and Pfizer Connect team members to achieve shared goals.
• • Supporting patient access to Pfizer products by providing HCPs with relevant information on reimbursement, Patient Assistance Programs (PAP), Pfizer hub programs, and co-pay resources is a vital aspect of the role.
• • You will present terms of sale or existing contract terms with approved language where appropriate, proactively answer on-label questions, and introduce customers to Pfizer's on-demand portal (Galaxy) for targeted content.
• • Effective and compliant collaboration with cross-functional colleagues, including Field Medical, Reimbursement, and Key Account Management, is essential to address customer inquiries and advance Pfizer objectives.
• • You will utilize triaging protocols and digital apps to facilitate rapid connections with appropriate Subject Matter Experts (SMEs) to resolve customer inquiries efficiently.
• • Employing calendaring tools, leadership goals, and personal insights to effectively address customer priorities and bringing insights from customer surveys to leadership for model improvement will be part of your contribution.
• • This role is critical in ensuring that Pfizer's innovative gastroenterology treatments are understood, accessible, and utilized by healthcare providers, ultimately benefiting patients across your territory.