Job Overview
Location
Johannesburg
Job Type
Full-time
Category
HR & Recruiting
Date Posted
May 13, 2026
Full Job Description
đź“‹ Description
- • The Global Delivery Customer Engagement Manager - GCC Africa (Remote) role at TransUnion LLC is critical to ensuring seamless delivery of big data solutions that empower customers to grow their consumer portfolios and manage financial risk. This position bridges customer needs with technical execution by translating business requirements into actionable plans for internal teams.
- • Day to day, the role involves managing end-to-end client deliveries from scoping and quoting through implementation and post-production support, analyzing and documenting business requirements, fostering enterprise relationships across a matrix organization, and leading individual contributors through workload management, change resolution, and career development.
- • The Global Operations - Delivery team operates in a fast-paced, innovative environment focused on delivering data-driven solutions using TransUnion’s extensive data assets. The team values collaboration, agility, and continuous learning, providing opportunities to build expertise in consumer credit reporting and financial services.
- • In this role, you will develop deep knowledge of TransUnion’s batch products and their customer applications, build strategic relationships with sales and customer leaders, leverage historical metrics to drive process improvements, and grow both your team’s capabilities and your own expertise in client engagement and delivery excellence within a global data solutions leader.
🏖️ Benefits
- • Opportunity to work in a welcoming, energetic, and innovative environment that encourages collaboration and exploration of new technologies
- • Chance to hone current skills and build new capabilities while discovering professional potential
- • Remote work flexibility with the ability to be based anywhere in South Africa (with fibre-ready home office requirements)
- • Impactful role in delivering big data solutions that help consumers access financial opportunities like homes, cars, and durable goods
- • Clear 90-day impact plan focused on learning batch products, team integration, and relationship building
- • Opportunity to drive process improvements by leveraging historical metrics and identifying growth opportunities
Skills & Technologies
About TransUnion LLC
TransUnion is a global consumer credit reporting agency that collects, analyzes, and supplies credit histories and related information on individuals and businesses. It provides credit reports, scores, fraud detection, identity verification, and data-driven risk and marketing solutions to lenders, insurers, landlords, employers, and consumers. The company maintains vast databases of credit and public records, enabling credit decisions, regulatory compliance, and consumer financial management. Operating in over 30 countries, it supports underwriting, portfolio monitoring, and consumer credit monitoring services while emphasizing data accuracy, privacy, and security.
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