Global Vendor Manager, Ads

OpenAI, Inc.

Job Overview

Location

San Francisco

Job Type

Full-time

Full Job Description

📋 Description

• Build and scale a global vendor operating model for OpenAI’s Ads business, designing systems that support outsourced sales across multiple regions and partner sites.
• Own end-to-end performance management of external vendor partners, including governance structures, scorecards, forecasting processes, and inspection mechanisms to drive accountability.
• Drive attainment of key business metrics including revenue, pipeline growth, advertiser acquisition, seller productivity, and sales quality across the global vendor ecosystem.
• Lead executive-level business reviews and governance forums with external vendor leadership and internal stakeholders from Sales, RevOps, Finance, Enablement, and Product teams.
• Develop and implement QA frameworks, sales playbooks, and operational best practices to improve sales quality and consistency across vendor teams.
• Partner with Revenue Operations, Enablement, and Product teams to ensure vendor readiness for new product launches, sales motions, and market expansions.
• Create and maintain workforce and capacity plans aligned to business demand forecasts, ensuring vendor teams are appropriately scaled to meet growth targets.
• Leverage AI, automation, and scalable operating systems to enhance execution efficiency, forecasting accuracy, and seller productivity across the vendor network.
• Identify systemic operational challenges within the vendor ecosystem and drive cross-functional solutions that improve business performance and reduce friction.
• Establish clear accountability mechanisms and data-driven KPIs to monitor vendor performance and enable continuous improvement.
• Collaborate with Finance to align vendor compensation models, cost structures, and budgeting with business outcomes and revenue goals.
• Ensure operational excellence across all vendor interactions, maintaining high standards for compliance, data security, and confidentiality in alignment with OpenAI’s policies.
• Act as the primary point of contact between OpenAI and external vendor leadership, fostering strong, results-oriented partnerships.
• Translate business objectives into actionable operational plans that can be executed consistently across diverse global markets and time zones.
• Monitor and report on vendor performance trends, surface risks proactively, and recommend strategic adjustments to sustain growth and scalability.
• Contribute to the evolution of OpenAI’s AI-native approach to commercial operations by integrating automation and intelligent systems into vendor management workflows.
• Support occasional international travel to meet with vendor partners, conduct site visits, and align on global strategy.

🎯 Requirements

• 8+ years of experience leading outsourced sales, vendor operations, or commercial operations organizations
• Must have previous experience working in Ads in addition to high-growth environments like SaaS, software, marketplaces, or scaled revenue organizations
• A track record of building operating models, governance mechanisms, and performance management systems from the ground up
• Strong understanding of sales funnel metrics, forecasting, pipeline management, and operational excellence
• The ability to influence senior internal and external stakeholders through data-driven decision making, sound judgment, and executive communication
• Experience identifying systemic operational challenges and driving cross-functional solutions that improve business performance

🏖️ Benefits

• Hybrid work model with 3 days in the office per week in San Francisco, CA
• Relocation assistance provided for new employees
• Occasional international travel required for vendor engagement and strategy alignment
• Opportunity to work at the forefront of AI innovation within a mission-driven organization
• Access to OpenAI’s comprehensive employee policies, including equal opportunity employment and reasonable accommodations
• Participation in a culture that values safety, human needs, and diverse perspectives in AI development

Skills & Technologies

Hybrid

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OpenAI, Inc.

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About OpenAI, Inc.

OpenAI is a San Francisco-based artificial intelligence research and deployment company founded in 2015. It develops large-scale AI models such as GPT, DALL-E, and Codex, providing cloud APIs and consumer applications like ChatGPT. Originally established as a non-profit, it later created a capped-profit subsidiary to attract capital while maintaining its mission to ensure artificial general intelligence benefits all of humanity.

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