Group Account Director

Jellyfish

Job Overview

Location

New York

Job Type

Full-time

Full Job Description

📋 Description

• The Group Account Director at Jellyfish serves as a strategic advisor to key clients, driving profitable growth and ensuring client satisfaction by aligning Jellyfish’s integrated capabilities—strategy, creative, data, media, and technology—with client business objectives. This role is pivotal in fostering long-term relationships, anticipating market shifts, and leading cross-functional teams to deliver innovative, culturally relevant campaigns that cut through the clutter and deliver measurable ROI.
• Day-to-day responsibilities include providing strategic oversight in articulating client business objectives and leading Jellyfish’s capability teams to deliver best-in-class content; building and overseeing annual growth plans to achieve set targets; driving innovation by representing Jellyfish in external marketing efforts and staying ahead of industry trends; supporting new business initiatives by leading pitches in partnership with the Growth team, including developing commercials, team structures, narratives, and timelines; conducting Quarterly Business Reviews (QBRs), client relationship surveys, and conference note-taking to recommend strategic actions and continuously optimize ways of working; ensuring accurate client forecast submissions and managing account financial operations such as billing in collaboration with the internal finance team; and providing strategic guidance to Account Directors and Client Management teams to maintain consistency and collaboration across the account.
• Jellyfish is a full-service global digital agency within the Brandtech Group, operating from 38 offices worldwide with nearly 2,000 employees (‘Jellies’). The company uniquely combines strategy, creative, data, media buying, planning, and technology under one roof, with a strong emphasis on leveraging generative AI through its proprietary platform, PencilPro—the world’s No. 1 generative AI tool for creative production, distribution, and performance prediction. Jellyfish prides itself on being an unconventional marketing partner that delivers culturally relevant creativity grounded in data-driven insights to help clients reach, influence, and connect with the right audiences across any platform.
• In this role, the Group Account Director will have the opportunity to sharpen strategic leadership skills by managing complex, multi-sector accounts; deepen expertise in paid media, data-driven decision-making, and CRM systems like Salesforce; grow as a mentor and leader by guiding junior team members; gain exposure to cutting-edge GenAI tools shaping the future of creative marketing; and contribute to new business wins that expand Jellyfish’s market presence. Success in this role can lead to broader leadership opportunities within the agency and the Brandtech Group, particularly for those who demonstrate excellence in client retention, profitability, and innovation.

🎯 Requirements

• Proven experience in leading paid media accounts and aligning paid media strategy with creative, content, and earned media to drive client outcomes
• Strong commercial acumen, including ability to build staffing plans, define SLAs, manage scope, and optimize for profitability
• Demonstrated success in new business participation, including owning pitch narratives and leading end-to-end pitch processes
• Excellent communication and presentation skills, with a track record of delivering clear, persuasive, and actionable recommendations to clients and internal teams
• Strategic use of data and tools such as Google Analytics to analyze performance, generate insights, and guide decision-making that maximizes ROI
• Proven leadership and mentorship abilities, including guiding junior team members and fostering professional growth
• Experience managing client data in CRM systems like Salesforce, ensuring accuracy and integrity
• Ability to work across multiple sectors and verticals, ideally with experience running large enterprise or cross-market accounts

🏖️ Benefits

• Eligibility for Jellyfish’s discretionary annual bonus scheme and 401k retirement plan
• Comprehensive healthcare, vision, and dental insurance, plus short- and long-term disability and life coverage
• Flexible work arrangements: remote work up to 60% of the time and customizable hours between 8am and 6:30pm
• Dedicated growth opportunities: one paid day per month (2 hours per week) for self-development and access to Jellyfish Learn
• Generous family support: 14 weeks of paid leave for primary caregivers and 4 weeks for secondary caregivers

Skills & Technologies

Remote

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Jellyfish

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About Jellyfish

Jellyfish is a global digital marketing agency that provides paid media, creative, analytics, and training services for brands seeking measurable growth. Founded in 2005, the company operates from offices across North America, EMEA, and APAC, serving clients such as Google, Samsung, and Uber. It combines consultancy, technology partnerships, and in-house talent to manage campaigns across search, social, programmatic, and retail media. Jellyfish also offers certification programs and proprietary tools to upskill marketers and optimize performance across Google Marketing Platform, Amazon Ads, and other ecosystems.

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