Group Product Manager Consumer Experience (Remote)

📋 Description

• • Own the end-to-end consumer experience for Progressive Leasing’s multi-brand FinTech ecosystem, guiding a high-impact team of 3-6 Product Managers who each own a critical slice of the customer journey—from first click to final payment—while ensuring every interaction embodies our mission of inclusive financial opportunity.
• • Translate complex consumer needs and retailer requirements into a crystal-clear product vision that unifies Progressive Leasing, Vive Financial, and Four’s BNPL offerings into one friction-free, mobile-first experience that delights users and drives measurable lift in conversion, NPS, and lifetime value.
• • Partner shoulder-to-shoulder with the Director of Design to craft creative briefs, critique design concepts, and commission qualitative and quantitative research that uncovers unmet consumer needs, then turn those insights into prioritized, testable hypotheses that your squad can ship in rapid, two-week sprints.
• • Drive strategic alignment across Sales, Marketing, Implementation, and Retail Experience so every roadmap item ladders up to revenue goals, retailer OKRs, and brand promises; facilitate quarterly planning rituals that balance bold bets with tech-debt pay-down and scalability investments.
• • Serve as the primary product strategist in executive-level roadmap sessions with senior leadership and marquee retail partners, translating technical trade-offs into crisp business narratives that secure buy-in, budget, and long-term commitment.
• • Make rigorous buy-vs-build decisions across customer acquisition, application, real-time decisioning, and post-purchase servicing, protecting our core IP while leveraging best-in-class vendor solutions that accelerate speed-to-market without compromising agility.
• • Champion a culture of experimentation: instrument every feature with clear success metrics, run A/B and multivariate tests, and socialize learnings across the organization so that data—not opinion—guides the next iteration.
• • Stay ahead of emerging FinTech trends—open banking, alternative credit data, embedded finance, and conversational commerce—then distill those signals into actionable roadmap themes that keep Progressive Leasing two steps ahead of the competition.
• • Instill a healthy respect for tech debt across your team; continuously scan for duplication, fragmentation, and scalability bottlenecks, then orchestrate refactoring initiatives that simplify architecture and unlock future velocity.
• • Coach and mentor your Product Managers to become world-class storytellers, ruthless prioritizers, and empathetic customer advocates, while also building the succession bench that will fuel our next wave of innovation.
• • Collaborate daily with Engineering, Data Science, and Analytics to translate business requirements into technical specs, resolve blockers, and iterate quickly—whether that means re-architecting a checkout flow or launching a new progressive leasing widget inside a partner’s native app.
• • Represent the voice of the consumer in every conversation, ensuring accessibility, transparency, and trust remain non-negotiable pillars of every product decision we make.