Job Overview
Location
Los Angeles, Texas, USA
Job Type
Full-time
Category
Account Executive
Date Posted
February 24, 2026
Full Job Description
đź“‹ Description
- • Join Toast, Inc.'s dynamic and rapidly expanding Customer Growth (Upsell) Sales team, where you will play a pivotal role in empowering existing SMB Toast POS customers to achieve greater success through the adoption of our comprehensive product suite.
- • As a Growth Account Executive, you will be entrusted with managing a dedicated book of existing SMB customers. Your primary objective will be to drive significant revenue growth by identifying and closing expansion opportunities, fostering deeper product adoption, and ensuring our clients maximize the value they derive from the Toast platform.
- • This is a full-cycle sales role, demanding a proactive and strategic approach from initial outbound prospecting through to contract negotiation and final close. You will be the primary point of contact for your clients, guiding them through the process of enhancing their Toast ecosystem.
- • You will leverage consultative selling techniques, conducting in-depth discovery sessions to thoroughly understand each customer's unique pain points, operational challenges, and overarching business goals. This deep understanding will enable you to expertly position Toast's expanded product offerings as the ideal solutions.
- • A key responsibility will be achieving and consistently exceeding ambitious sales quotas, meeting and surpassing monthly revenue and unit booking targets. Your success will be directly measured by your ability to drive measurable growth within your assigned customer portfolio.
- • Meticulous pipeline management is crucial. You will maintain a highly organized and up-to-date sales pipeline, diligently tracking all activities within Salesforce CRM and other essential sales enablement tools to ensure efficiency and accuracy.
- • Developing and maintaining a strong command of the market and our product suite is essential. You will cultivate a deep understanding of the competitive landscape, enabling you to effectively articulate Toast's unique value proposition and differentiate our solutions from alternatives.
- • Seamless cross-functional collaboration is vital for success. You will partner closely with New Business, Services, and Implementation teams to ensure a smooth and positive customer journey, from initial sale through to successful onboarding and ongoing satisfaction.
- • You will apply strategic sales methodologies, such as Sandler, to uncover customer needs, demonstrate value, create compelling business cases, and drive urgency in your sales process.
- • This role offers a primarily remote work arrangement, allowing you to operate from home. However, it also requires occasional travel to your assigned territory(s) for in-field client engagement and relationship building.
- • You will be instrumental in helping restaurant and local business owners navigate the complexities of the digital world, enabling them to operate more efficiently, increase sales, engage their customers more effectively, and keep their employees happy through the power of Toast technology.
- • Embrace a sales culture that is a vibrant blend of competitive drive and collaborative spirit, where collective success and team wins are celebrated and paramount.
- • You will be a trusted advisor to your clients, helping them to unlock new revenue streams, streamline operations, and enhance their overall customer experience by strategically implementing additional Toast products.
- • Proactively identify opportunities for clients to leverage new features and functionalities within the Toast platform, ensuring they are always at the forefront of technological advancements in the restaurant industry.
- • Build and nurture strong, long-term relationships with your client base, becoming their go-to resource for all things Toast and ensuring their continued loyalty and satisfaction.
- • Contribute to the overall success of the Customer Growth team by sharing best practices, insights, and collaborating with peers to drive collective improvement and achieve team objectives.
- • Stay informed about industry trends and best practices in restaurant technology and sales, continuously seeking opportunities for professional development and skill enhancement.
- • You will be empowered with the tools and resources necessary to succeed, including comprehensive product training, ongoing sales coaching, and access to cutting-edge sales enablement technology.
- • Your efforts will directly contribute to Toast's mission of empowering the restaurant community, making a tangible impact on the success of small businesses across the nation.
- • This role provides an excellent opportunity for a motivated sales professional to grow their career within a fast-paced, innovative, and supportive environment, with clear paths for advancement within the organization.
- • You will be an integral part of a company that is a leader in restaurant technology, shaping the future of the industry and helping businesses thrive in an ever-evolving market.
🎯 Requirements
- • Proven sales acumen with 2+ years of quota-carrying sales experience in a closing role (e.g., Business Development Representative, Account Executive), consistently meeting and exceeding monthly sales performance goals.
- • Demonstrated success in a high-velocity or high-volume, transactional B2B SaaS sales environment.
- • Expertise in full-cycle sales skills, including deep discovery, compelling storytelling, persuasive negotiation, and effective closing techniques.
- • Consultative approach with the ability to act as a strategic consultant, challenging prospects' perspectives and driving new ways of thinking about their business.
- • Growth and ownership mindset: highly self-motivated, competitive, resilient, and taking strong ownership of results.
- • Exceptional communication skills, including excellent written and verbal communication, coupled with strong time management and organizational abilities.
🏖️ Benefits
- • Competitive compensation package including base salary and uncapped commission potential.
- • Comprehensive health, dental, and vision insurance plans.
- • Generous paid time off (PTO) and holidays.
- • Opportunities for professional development and career advancement within a rapidly growing company.
- • Access to cutting-edge sales enablement tools and technologies.
- • A collaborative and supportive sales culture with a focus on team success.
Skills & Technologies
Remote
About Toast, Inc.
Toast, Inc. provides cloud-based restaurant management software and hardware, integrating point-of-sale, payment processing, inventory, online ordering, staff scheduling, analytics, and customer engagement tools into one platform for full-service and quick-service restaurants across the United States.
