Job Overview
Location
San Francisco Bay Area
Job Type
Full-time
Category
Software Engineering
Date Posted
May 22, 2026
Full Job Description
đź“‹ Description
- • Own commercial growth across strategic accounts by driving product adoption, increasing usage, and expanding contract value within Higgsfield AI’s existing customer base.
- • Partner directly with customers already engaging with the platform to activate, retain, and expand relationships through usage-based expansion strategies.
- • Identify and structure pilots, proofs of concept, renewals, and expansion opportunities based on customer product usage signals and workflow adoption.
- • Lead customer discovery conversations to understand workflows, pain points, and business goals across creative, marketing, growth, and operational teams.
- • Demo and iterate with customers directly in the product to translate AI/GenAI capabilities into clear business value and ROI-driven outcomes.
- • Act as a trusted advisor to customers, helping them maximize the impact of Higgsfield’s synthetic media platform within their teams and operations.
- • Translate customer usage data and behavioral insights into actionable revenue opportunities and account expansion plans.
- • Help refine and scale Higgsfield’s enterprise GTM motion as the company grows from product-led growth to enterprise-scale revenue.
- • Collaborate cross-functionally with Product, Engineering, Marketing, and Leadership teams to surface customer feedback, product needs, and market trends.
- • Bring operational rigor to account management, revenue forecasting, and usage-based tracking systems to support scalable growth.
- • Work in a fast-moving startup environment with high autonomy, requiring comfort with ambiguity and rapid iteration.
- • Focus on AI-native, usage-based, or credit-based SaaS models where revenue growth is directly tied to product consumption, seats, credits, or workflow integration.
- • Drive expansion within accounts by identifying new use cases, increasing team adoption, and converting power users into enterprise-level commitments.
- • Communicate complex AI and GenAI product features to both technical and non-technical stakeholders with clarity and impact.
- • Maintain a strong analytical mindset to leverage usage data, customer insights, and metrics to guide commercial decisions and prioritize expansion opportunities.
- • Support the evolution of Higgsfield’s GTM strategy by contributing to playbook development, sales enablement, and customer success frameworks.
🎯 Requirements
- • 8+ years of experience in GTM, account management, growth, customer success, enterprise sales, or solutions engineering roles
- • Strong track record of growing customer contracts within SaaS, PLG, usage-based, or AI-native companies
- • Experience at a PLG-first, API-first, or credit-based GenAI company strongly preferred
- • Experience managing expansion motions tied to product usage, credits, seats, or workflow adoption
- • Strong customer discovery, presentation, negotiation, and closing skills
- • Ability to communicate complex AI products to both technical and non-technical stakeholders
🏖️ Benefits
- • Competitive base salary range of $145,000 - $165,000 depending on experience, skills, and location
- • Equity compensation
- • Comprehensive benefits package designed to support professional and personal well-being
Skills & Technologies
See exactly how your profile matches this role — strengths, skill gaps, and what to do about them.
About Higgsfield AI Inc.
Higgsfield AI is a San Francisco–based startup developing generative video foundation models. Founded in 2023, the company released Diffuse, a mobile app that lets users create short, realistic videos from text prompts or selfies with fine-tuned control over motion, camera angles and character consistency. The platform targets consumer creators, marketers and filmmakers, offering an accessible alternative to traditional video production. Higgsfield AI emphasizes research in diffusion architectures, motion priors and personalized avatars, aiming to democratize high-quality video generation across devices.
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