GTM Ops Manager - EMEA

Clay Labs Inc.

Job Overview

Location

London

Job Type

Full-time

Full Job Description

📋 Description

• Design and build the GTM sales engine for EMEA, ensuring seamless alignment between Marketing, Sales, Customer Experience, and Community functions to scale regional growth
• Partner directly with EMEA leadership to define, drive, and analyze regional objectives including territory mapping, account planning, geographic expansion, and book carving
• Maintain and optimize the regional operating rhythm by leading business reviews, forecasting cycles, and pipeline management cadences while adapting global sales methodologies to local nuances
• Serve as the primary operational liaison between EMEA and AMER sales teams, providing hands-on support to unblock deals, answer compensation and deal-related questions, and ensure consistent execution
• Collaborate with the internal GTM Engineering team to prioritize, prototype, and deploy automations and tools that enhance sales efficiency in EMEA, including building solutions personally when needed
• Ensure global GTM playbooks and procedures are effectively embedded into EMEA operations while preserving room for regional innovation and adaptation
• Conduct quantitative analysis of sales performance metrics to uncover insights that drive actionable improvements in conversion rates, deal velocity, and pipeline health
• Enable sellers by resolving operational logjams, closing support tickets, and removing administrative friction so teams can focus on customer engagement and revenue generation
• Act as a bridge between Clay’s global growth strategy and local market dynamics, translating high-level initiatives into executable regional tactics
• Engage directly with Clay’s customer community and agency partners to incorporate best practices from the field into EMEA sales operations and GTM strategy
• Maintain alignment with global sales operations standards while championing local context in territory design, incentive structures, and customer segmentation
• Support the integration of AI-driven tools and signals into regional workflows, leveraging real-world examples to enhance sales accuracy and efficiency
• Drive adoption of Clay’s operating principles — including negative maintenance and non-attached action — within the EMEA GTM team to foster agility and reduce operational overhead
• Serve as a trusted advisor to regional sales leaders, challenging assumptions, offering data-backed recommendations, and maintaining transparency by openly stating when answers are pending
• Build and maintain systems that scale with Clay’s hypergrowth trajectory, ensuring operational infrastructure keeps pace with rapid revenue expansion

🎯 Requirements

• 8+ years of experience in business strategy, operations, and analysis, with at least 4 years in revenue operations at a hypergrowth AI or SaaS company
• Proven implementation of novel GTM strategies with measurable business impact, including reinventing playbooks from first principles
• Exceptional quantitative modeling skills and experience analyzing sales performance to drive action
• Executive presence with strong communication skills, ability to challenge assumptions, and comfort saying "I don't know yet!"
• Informed, practical experience using AI in sales or operational workflows with real-world examples
• Excitement to engage directly with customers and community to ground GTM strategies in real market insights

🏖️ Benefits

• Access to world-class coaches specializing in creativity and management at no cost to employees
• Participation in a community of 11,000+ customers, 150+ integration partners, 125+ agencies, and 30k Slack members
• Exposure to a unique company culture that values diverse personal pursuits — from DJs and activists to skydivers and psychedelic therapists
• Opportunity to work at a $5B-valued company that raised a $100M Series C and launched a community equity round for customers and partners

Skills & Technologies

Onsite

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Clay Labs Inc.

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About Clay Labs Inc.

Clay Labs offers a no-code platform that aggregates public and proprietary data to build lead lists, automate outbound campaigns, and enrich CRM records. It pulls from 75+ data sources, applies AI filters, and integrates with tools like Salesforce, HubSpot, and Slack. The company targets go-to-market teams seeking faster prospect research and personalized outreach at scale.

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