Job Overview
Location
US Remote
Job Type
Full-time
Category
Software Engineering
Date Posted
May 20, 2026
Full Job Description
đź“‹ Description
- • As a Hakka-Taiwan Interpreter at LanguageLine Solutions, you will provide essential language access services by facilitating communication between Hakka-Taiwan and English speakers across critical sectors such as healthcare, government, emergency services, education, and business.
- • Your day-to-day responsibilities include responding promptly to interpreting sessions, accurately rendering meaning between languages without omissions or additions, maintaining professionalism and cultural sensitivity, and handling emotionally charged or high-stress calls—including 911 and medical emergencies—while adhering to strict interpretation protocols.
- • You will join a mission-driven, certified Great Place to Work organization that values diversity and inclusion, where interpreters support limited-English speakers and the Deaf and Hard-of-Hearing community from a secure, quiet home office environment.
- • This role offers the opportunity to develop advanced interpretation skills, gain exposure to industry-specific terminology (medical, legal, financial), and advance within a company that provides ongoing training, interpreter support, and pathways for growth in a certified ASTM and ISO environment.
🎯 Requirements
- • Fluency in Hakka-Taiwan and English, with strong cultural competency and the ability to assess regional and accent differences for effective communication.
- • Excellent listening, retention, and note-taking skills to ensure high accuracy during interpretation, especially in complex or technical conversations.
- • Ability to remain neutral, objective, and detached during sensitive calls involving topics such as end-of-life care, pregnancy termination, vaccinations, or gender identity, while maintaining composure under stress.
- • Must be at least 18 years old, legally authorized to work in the U.S. without visa sponsorship, and possess a high school diploma or equivalent.
- • Access to a dedicated personal device (Windows, MacOS, ChromeOS, iPadOS, or Android) and a high-speed internet connection (minimum 5 Mbps download, 3 Mbps upload, <300 ms ping, <30 ms jitter) in a quiet, distraction-free workspace.
🏖️ Benefits
- • Employee referral program that rewards you for bringing qualified candidates to LanguageLine Solutions.
- • Advancement opportunities within the organization, including pathways to senior interpreter roles and leadership support.
- • Access to interpreter support services, including Senior Language Specialists and Technology Help Desks for real-time assistance.
- • Inclusive and diverse work environment that values cultural sensitivity and professional growth.
- • Comprehensive training in industry-best interpretation practices, with ongoing skill development in a certified ASTM and ISO-compliant setting.
Skills & Technologies
About LanguageLine Solutions
LanguageLine Solutions is a leading provider of over-the-phone, video, and in-person interpretation and translation services. They connect people across language and cultural barriers, enabling clear communication in critical situations such as healthcare, public safety, and legal proceedings. Their services are crucial for organizations needing to serve diverse populations effectively and comply with language access regulations. By offering a vast network of qualified interpreters and translators, LanguageLine Solutions facilitates understanding and ensures equitable access to information and services for non-English speakers.
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