Head of Carrier and Facility Reporting

📋 Description

• • Lead the collection, review, and delivery of carrier and facility-level reporting, including monthly bordereaux, quarterly transaction reporting, and treaty performance statements across the Risk Solutions portfolio.
• • Serve as the primary operational contact for carrier reporting partners across Risk Solutions facilities, coordinating timely submissions, resolving questions, and maintaining strong working relationships.
• • Oversee reconciliation activities between carrier-reported data and CRC source systems including AIM, EPIC, and Omega; identify discrepancies and drive timely, practical resolution.
• • Lead the modernization of reporting operations, transitioning manual and spreadsheet-based processes into automated, scalable workflows within the Cornerstone/Starwind EDW architecture.
• • Partner with data engineering teams to define ingestion requirements, establish data quality standards, and build reconciliation logic for carrier bordereaux, system-generated reports, and claims TPA reporting.
• • Drive execution of the Centralize Carrier Reporting workstream within the Cornerstone data initiative, ensuring all carrier report types are fully integrated into the Cornerstone ingestion pipeline.
• • Support Power BI dashboard development by ensuring underlying data is complete, well-structured, and consistently reconciled for reporting use.
• • Produce and enhance reporting packages for external capital partners, including investors and capacity carriers, with a focus on accuracy, consistency, and timely delivery.
• • Own the Quarterly Transaction Report process under the Cornerstone Capacity Agreement, coordinating with the reinsurance broker on aggregate reporting obligations and ensuring fee calculation inputs are correct and auditable.
• • Partner with the treaty documentation function to ensure carrier and facility reporting is tied to an accurate, up-to-date treaty register.
• • Maintain a complete, auditable record of participation percentages, premium caps, treaty periods, and reporting obligations across all active vehicles and carrier relationships.
• • Support the Power Apps/Dataverse treaty management implementation by defining reporting-layer requirements and data linkages to the Cornerstone EDW.
• • Develop and maintain a suite of management information outputs covering GWP flows, capacity utilization, loss ratios, and profit commission tracking across all facilities, structured for both internal and external stakeholder audiences.
• • Provide the Operations and Actuarial teams with clean, reconciled data sets to support CAT modeling, pricing, and reserve analyses.
• • Define and enforce data quality standards and reporting KPIs across the platform, creating visibility into reporting timeliness, error rates, and reconciliation exceptions.
• • Lead, coach, and develop a team of Operations Analysts; define team roles, workflows, and accountability structures as the platform scales.
• • Serve as the escalation point within the reporting function for data quality issues, carrier disputes, and deadline-critical deliverables.
• • Partner with the Head of Risk Solutions Operations & Strategic Planning to identify resourcing gaps and support future hiring decisions within the function.