RELX PLC logo

Head of Content Process, SSRN

Job Overview

Location

Remote - USA - Nationwide

Job Type

Full-time

Category

Data Science

Date Posted

June 3, 2026

Full Job Description

đź“‹ Description

  • • Lead the end-to-end transformation of SSRN’s content processing into a scalable, technology-enabled, and analytics-driven operating model to support current and future growth.
  • • Redesign submission and processing workflows across intake, triage, integrity checks, routing, editing support, and communications to enhance efficiency and research integrity.
  • • Establish governance frameworks, controls, and escalation paths to mitigate research integrity risks and reduce potential fraud in preprint submissions.
  • • Define, implement, and oversee quality assurance and fraud detection processes including plagiarism detection, citation anomaly analysis, and emerging integrity signals.
  • • Build and manage operational dashboards and KPIs to drive performance transparency, accountability, and continuous improvement across content operations.
  • • Identify, evaluate, and deliver automation and outsourcing opportunities to improve operational efficiency and control costs without compromising quality.
  • • Manage and oversee external vendors, partners, and classification activities, including ownership and optimization of content taxonomy and metadata standards.
  • • Lead change management initiatives including documentation, training, and adoption of new workflows and controls across internal teams and stakeholders.
  • • Serve as a member of the SSRN Leadership Team, reporting directly to the Director of SSRN, while managing a team of six content processors.
  • • Collaborate closely with technical, product, and operational teams to align content processes with platform capabilities and strategic goals.
  • • Ensure all content operations uphold the trustworthiness and credibility of SSRN as a global preprint server for scientific and medical research.
  • • Balance strategic vision with hands-on execution to deliver measurable improvements in processing speed, accuracy, and scalability.
  • • Drive adoption of data-informed decision-making across the content operations function using analytics, performance metrics, and feedback loops.
  • • Maintain alignment with evolving research integrity standards and best practices in scholarly publishing.
  • • Support the global dissemination of trusted science by ensuring timely, accurate, and secure processing of preprint submissions from researchers worldwide.

🎯 Requirements

  • • Experience designing and leading complex operational workflows in content, publishing, or knowledge-based environments
  • • Demonstrated ability to use data, analytics, and KPIs to drive operational decisions and continuous improvement
  • • Experience managing vendors, external partners, and distributed teams
  • • Proven change leadership skills, including stakeholder engagement and adoption of new ways of working
  • • Ability to balance strategic vision with hands-on operational execution
  • • Strong communication and collaboration skills across technical, product, and operational teams
  • • Prefer an understanding of research integrity, quality assurance, risk management, or fraud control frameworks

🏖️ Benefits

  • • Flexible working hours to support productivity and work-life balance
  • • Annual incentive bonus eligibility
  • • Wellbeing initiatives including shared parental leave, study assistance, and sabbaticals
  • • Country-specific benefits accessible via RELX’s official careers portal

Skills & Technologies

Senior
Remote
$115k-192k

Ready to Apply?

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About RELX PLC

RELX PLC is a global provider of information-based analytics and decision tools for professional and business customers across scientific, technical and medical; risk and business analytics; legal; and exhibitions sectors. The company combines data, analytics and technology to help customers advance science, improve healthcare, prevent fraud, assess risk, enable commerce and ensure justice. RELX serves customers in more than 180 countries and has offices in about 40 countries. The company employs approximately 35,000 people worldwide and is headquartered in London, United Kingdom.

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