Job Overview
Location
SG - Singapore
Job Type
Full-time
Category
Finance
Date Posted
March 30, 2026
Full Job Description
đź“‹ Description
- • As the Head of Financial Operations at Airwallex, you will lead the global FinOps function to ensure a seamless, end-to-end customer experience across the transaction lifecycle, directly impacting the reliability and scalability of the company’s unified payments and financial platform that serves over 200,000 businesses worldwide.
- • You will be responsible for driving operational excellence and transformation by managing high-performing, multi-regional teams across APAC, EMEA, and the Americas, ensuring business-as-usual targets are met with 100% accuracy while spearheading AI-driven initiatives to raise the bar on efficiency and service quality.
- • Your day-to-day responsibilities will include directing and mentoring a global Financial Operations team, fostering a culture of accountability, performance, and customer-centricity; overseeing the end-to-end transaction lifecycle to ensure all KPIs and SLAs are consistently met; identifying and implementing AI and automation solutions to reduce manual intervention and scale operations non-linearly; conducting deep-dive workflow analysis to eliminate bottlenecks and re-engineer processes for improved speed and quality; partnering with Product, Engineering, Treasury, and Customer Success teams to align operational capabilities with product launches and market expansions; and building and maintaining data-driven reporting dashboards that provide senior leadership with actionable insights into global operational health.
- • You will join a team of over 2,000 innovators across 26 global offices, working within a company valued at US$8 billion and backed by top-tier investors including T. Rowe Price, Visa, Mastercard, Sequoia, and Salesforce Ventures, where founder-like energy, curiosity, and first-principles thinking are celebrated and rewarded.
- • In this role, you will have the opportunity to shape the future of global financial operations at scale, develop expertise in AI-powered fintech transformation, influence cross-functional strategy at the highest levels, and grow your leadership impact within a rapidly scaling, mission-driven organization that values ownership, learning, and real-world impact.
🎯 Requirements
- • 8+ years of experience in Financial Operations, Payments, or Fintech, with at least 2+ years in a senior leadership role managing global or remote teams
- • Proven track record of leveraging AI, Machine Learning, or advanced automation to move beyond manual processes and drive operational efficiency at scale
- • Deep expertise in the transaction lifecycle, including funds flow, reconciliation, and global clearing systems, coupled with proficiency in data analytics tools such as SQL, Looker, or Tableau
- • Bachelor’s degree in Finance, Economics, Engineering, or a related quantitative field; MBA or advanced degree is a plus
🏖️ Benefits
- • Competitive salary in a rapidly growing, globally valued fintech (US$8B valuation) backed by industry leaders like Visa, Mastercard, and Sequoia
- • Collaborative, open office environment with a fully stocked kitchen and regular team-building events to foster connection and culture
- • Flexible/remote working options and the freedom to be creative, supported by a culture that values ownership, learning, and first-principles problem-solving
Skills & Technologies
Remote
Degree Required
About Airwallex (UK) Limited
Airwallex is a global financial technology company providing cross-border payment and banking infrastructure for businesses. It offers multi-currency accounts, foreign exchange, card issuing, expense management, and embedded finance APIs. Founded in Melbourne in 2015, the company serves enterprises and SMEs across Asia-Pacific, Europe, and the Americas, operating under licenses in multiple jurisdictions and processing billions in annualized transaction volume.
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