Head of GTM Operations, Americas

Mendix B.V.

Job Overview

Location

Boston, MA

Job Type

Full-time

Full Job Description

📋 Description

• Lead the end-to-end GTM (Go-to-Market) operations strategy for the Americas region, ensuring alignment between sales, marketing, customer success, and product teams to drive scalable revenue growth.
• Design and optimize operational workflows that accelerate deal velocity, reduce friction in the sales cycle, and improve forecast accuracy across all sales channels in the Americas.
• Partner with regional sales leadership to define, track, and report on key GTM metrics including pipeline conversion rates, quota attainment, win rates, and customer acquisition cost.
• Implement and maintain CRM (Salesforce) hygiene standards and data integrity protocols to ensure reliable reporting and actionable insights for leadership decision-making.
• Collaborate with marketing to align campaign execution with sales priorities, ensuring lead quality, routing efficiency, and proper attribution modeling across digital and field campaigns.
• Drive cross-functional alignment between product and GTM teams to ensure product launches are supported by clear positioning, enablement materials, and sales playbooks tailored to the Americas market.
• Develop and manage GTM playbooks, sales enablement resources, and training programs to equip field teams with the tools and knowledge needed to sell Mendix effectively.
• Analyze regional market dynamics and competitive activity to identify operational gaps and opportunities for process improvement, pricing strategy adjustments, or channel optimization.
• Serve as the primary liaison between Mendix headquarters and Siemens Digital Industries Software to ensure global GTM initiatives are localized and executed effectively in the Americas.
• Oversee the integration of new sales tools, automation platforms, and analytics dashboards to enhance team productivity and reduce manual administrative overhead.
• Monitor and report on regional pipeline health, forecasting accuracy, and sales team performance, providing actionable recommendations to improve outcomes.
• Lead quarterly business reviews with regional leadership to assess performance against targets, identify risks, and align on strategic priorities for the upcoming period.
• Champion a data-driven culture within the GTM organization by establishing KPIs, dashboards, and reporting cadences that promote accountability and continuous improvement.
• Support the scaling of the Americas sales organization by identifying operational bottlenecks and designing scalable processes that can accommodate rapid growth without compromising quality.
• Ensure compliance with corporate policies and regional legal requirements related to sales operations, data privacy, and customer engagement practices.
• Act as a change agent by influencing stakeholders across functions to adopt new processes, tools, and methodologies that enhance overall GTM efficiency and effectiveness.

🎯 Requirements

• Proven experience leading GTM operations for a high-growth SaaS or enterprise software company in the Americas region
• Deep expertise in Salesforce CRM administration, reporting, and process optimization
• Demonstrated success in building and scaling sales operations functions from early-stage to enterprise level
• Strong analytical skills with the ability to translate data into actionable business insights
• Experience working within a low-code or developer-centric technology platform is highly preferred
• Ability to influence cross-functional teams without direct authority

🏖️ Benefits

• Access to Siemens’ global resources and industry-leading technology ecosystem
• Opportunity to work at the forefront of low-code innovation with a market-leading platform
• Competitive compensation package including bonus and equity
• Comprehensive health, dental, and vision insurance

Skills & Technologies

Onsite

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Mendix B.V.

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About Mendix B.V.

Mendix B.V. provides a low-code application development platform that enables enterprises to design, build, integrate, deploy and continuously improve multi-channel applications. Based in Rotterdam, Netherlands and Boston, USA, the company offers a cloud-native environment with visual modeling, reusable components, AI-assisted development, DevOps automation and governance tools. It supports collaboration between business and IT teams, accelerates digital transformation projects and integrates with existing systems and data sources. Mendix is used across finance, manufacturing, healthcare and public sectors to deliver mobile, web and IoT solutions faster than traditional coding.

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