HEAD OF OPERATIONS (Full-Time | Hybrid | Poland)

Global Talent Co.

Job Overview

Location

Poland

Job Type

Full-time

Full Job Description

📋 Description

• You will work with a fast-growing European brand experience company that is transforming how businesses present themselves in physical spaces.
• As Head of Operations, you will lead the transformation of the company's operational infrastructure by designing scalable processes, optimizing workflows, and implementing AI-driven systems.
• You will oversee multiple operational teams while driving efficiency, profitability, and long-term business growth.
• The ideal candidate is an operational leader with strong financial acumen, exceptional people management skills, and experience building scalable systems within fast-growing companies.
• This role will play a key part in driving operational excellence while helping the business transition toward AI-native workflows and automation.
• You will lead day-to-day operations while continuously improving performance across cost, speed, and scalability.
• You will design, optimize, and implement operational processes, workflows, automations, and software solutions that improve efficiency.
• You will manage, coach, and develop teams across Design, Warehouse, Assembly, and Service Coordination.
• You will define and implement operational KPIs across departments while owning operational budgets and improving company profitability.
• You will drive strategic operational initiatives that support long-term company growth and scalability.
• You will lead the company's transition toward AI-agentic workflows, automation, and AI-native operational systems.
• You will identify operational bottlenecks and implement scalable solutions that improve execution and customer experience.
• You will partner with leadership to build a high-performance operational culture focused on continuous improvement.

🎯 Requirements

• 5+ years of experience leading operations within digital-native, manufacturing, operations, logistics, or high-growth companies.
• Proven experience designing and scaling complex operational systems, workflows, and business processes.
• Strong ability to balance strategic thinking with hands-on operational execution.
• Experience managing multiple cross-functional teams.
• Strong financial acumen, including experience managing budgets and interpreting P&L / profit contribution metrics.
• Excellent leadership skills with the ability to motivate and develop high-performing teams.
• Strong analytical and problem-solving skills with a data-driven mindset.
• Experience driving operational transformation through automation, AI tools, or emerging technologies is highly preferred.
• Interest or experience building AI-native workflows, AI agents, automation systems, or similar technologies.
• Strong prioritization and execution skills with the ability to drive initiatives to completion.
• Fluent English (C1 or above) is required.
• German or Polish is a plus.

🏖️ Benefits

• Join one of Europe's fastest-growing companies in its industry.
• Lead the operational transformation of a rapidly scaling business.
• Play a key role in implementing AI-native operational systems.
• Work alongside ambitious leaders focused on innovation, efficiency, and long-term growth.
• Make a direct impact on company strategy, scalability, and profitability.

Skills & Technologies

Hybrid

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Global Talent Co.

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About Global Talent Co.

Global Talent Co. is a Singapore-based recruitment and talent acquisition company that connects employers across Asia-Pacific with mid- to senior-level professionals. Founded in 2020, it operates a distributed model combining local market knowledge with technology-driven sourcing, screening and matching. Services include retained and contingency search, interim management, and talent advisory across finance, technology, consumer, healthcare and industrial sectors. The firm serves multinational corporations, growth-stage companies and private equity portfolio businesses, emphasizing speed, cultural fit and long-term performance outcomes.

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