Job Overview
Location
Home-Based - GBR
Job Type
Full-time
Category
Operations
Date Posted
April 10, 2026
Full Job Description
đź“‹ Description
- • Lead the PMO team to deliver defined services and ensure value is added across the programme
- • Establish and embed governance, reporting, RAID, change control, and stage gate processes
- • Ensure accurate, timely data supports decision-making and programme transparency
- • Create and maintain a centralised document repository for programme materials
- • Deliver effective RAID and Change Control management aligned to contractual SLAs
- • Own and manage Stage Gate processes to support lifecycle control and reporting
- • Ensure document management is robust, auditable, and centralised
- • Leverage tools and technology to streamline PMO processes and reduce manual effort
- • Champion stakeholder engagement and communication across multiple organisations
- • Report to the Client Group Head of Portfolio Office and work closely with the Major Programme Director
- • Shape and deliver high-quality programme support across a multi-phase transformation initiative
- • Author key guidance documents and embed governance and reporting structures
- • Ensure consistent adherence to standards across the programme
- • Share best practice across the PMO community
🎯 Requirements
- • Proven experience in a BPO organisation delivering services to external clients
- • Expertise in RAID, dependency, change control, and stage gate management
- • Strong written communication and production of high-quality programme materials
- • Experience in large-scale programmes with external clients, partners, and suppliers
- • Ability to lead and motivate a PMO team, championing diversity and inclusion
- • Skilled in governance, reporting, and establishing a single source of truth
- • P3O Practitioner qualified
🏖️ Benefits
- • Salary of up to £85k plus benefits
- • Home-based position
- • 23 days’ holiday (rising to 27) with the opportunity to buy extra leave
- • The opportunity to take a paid day out of the office, volunteering for charity partners or a cause of your choice
- • Auto-enrolment to company pension, life assurance, cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks
- • Voluntary benefits including discounts on retail and socialising, health & wellbeing, travel and technology
- • Access to Employee Network Groups representing every strand of diversity
Skills & Technologies
About Capita plc
Capita plc is a UK-based business process outsourcing and professional services company. It provides customer management, administration, and consulting services to central and local government, defence, education, transport, and private-sector clients. Capita operates in technology, people, and business process solutions, handling functions such as customer service, HR, finance, and digital transformation. The company manages large-scale contracts, including health assessments, learning services, and emergency response systems. Founded in 1984 and headquartered in London, Capita employs tens of thousands across the UK and internationally, delivering managed services and technology-enabled solutions to improve operational efficiency and public service outcomes.
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