Kraken logo

Head of Voice, Kraken Pro

Job Overview

Location

United Kingdom

Job Type

Full-time

Category

Software Engineering

Date Posted

March 25, 2026

Full Job Description

đź“‹ Description

  • • Kraken is seeking a visionary and authoritative Head of Voice for Kraken Pro, a pivotal role dedicated to shaping the narrative and educational landscape for active traders within the cryptocurrency ecosystem. This position is instrumental in establishing Kraken Pro as a leading platform for sophisticated trading by providing expert insights, fostering a trusted community, and clearly articulating the platform's unique value proposition and future innovations. The Head of Voice will be the primary trading authority, responsible for developing and executing a comprehensive strategy that educates traders on market dynamics, advanced trading concepts, and risk management, thereby building deep credibility and trust.
  • • As the Head of Kraken Pro Voice, your day-to-day responsibilities will encompass a broad spectrum of strategic and executional tasks. You will act as the principal trading authority across all content channels, including written materials, live events, and public forums, ensuring a consistent and expert voice. A core part of your role will be to educate traders not just on how to use Kraken Pro, but on the art and science of trading itself, demystifying complex strategies and market behaviors. You will build and maintain trust through transparent, real-time trading analysis, openly discussing both successes and challenges. A significant objective will be to elevate Kraken Pro's standing and credibility against established competitors like Interactive Brokers, Thinkorswim, and Tastytrade by showcasing superior educational content and market perspective. You will own the end-to-end strategy, content creation, and execution for all trader-focused content and thought leadership initiatives. This involves close collaboration with the Growth, Product, and Compliance teams to ensure alignment and maximize reach, as well as partnering with external Key Opinion Leaders (KOLs) to amplify Kraken Pro's message and presence in the market. You will regularly deliver detailed trade breakdowns, in-depth strategy explainers, and conduct live trading sessions designed to educate, engage, and build a loyal community of traders. Furthermore, you will be responsible for defining and implementing Kraken Pro's advanced trading education strategy, covering critical areas such as risk management frameworks, sophisticated strategy development, and thorough trade reviews. You will serve as the flagship in-house trading KOL, embodying the expertise and ethos of Kraken Pro, while also playing a key role in shaping and managing global external KOL partnerships to extend market influence and reach. Ultimately, your efforts will be focused on building a credible and engaged trader community through interactive live sessions, Ask Me Anything (AMA) events, and continuous, meaningful engagement.
  • • The team you will be joining is at the forefront of the cryptocurrency industry, comprised of passionate individuals united by a shared mission to accelerate the global adoption of crypto and empower individuals with financial freedom. Kraken is a mission-focused company deeply rooted in crypto values, attracting some of the most talented experts in the field. As a fully remote company with a global presence, Krakenites hail from over 70 countries, bringing diverse perspectives and expertise. The company is committed to industry-leading security, comprehensive crypto education, and world-class client support, all of which are reflected in its premium products like Kraken Pro, Desktop, Wallet, and Kraken Futures. This role is integral to the Kraken Pro offering, aiming to solidify its position as a premier platform for both experienced traders and newcomers.
  • • In this role, you will have an unparalleled opportunity to significantly impact the perception and adoption of Kraken Pro. You will gain invaluable experience in developing and executing a global content and thought leadership strategy within the dynamic cryptocurrency market. You will hone your skills in public speaking, content creation, and community building, becoming a recognized authority in crypto trading education. This position offers the chance to directly influence product development by providing expert trader feedback and insights, and to build a robust network of industry professionals and influential traders. By successfully establishing Kraken Pro's trading authority, you will contribute directly to the company's mission of accelerating crypto adoption and helping individuals achieve financial freedom, positioning yourself as a key figure in the future of decentralized finance.

Skills & Technologies

Remote

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About Kraken

Kraken is a global cryptocurrency exchange established in 2011, offering spot and futures trading for Bitcoin, Ethereum and 200+ digital assets. Headquartered in San Francisco with entities worldwide, it serves retail and institutional clients, providing custody, staking, an NFT marketplace and OTC desk. The platform emphasizes security, regulatory compliance and educational resources.

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