HIM Associate II

📋 Description

• • As an HIM Associate II at R1 RCM Inc., you will play a crucial role in ensuring the seamless and secure flow of patient information within our healthcare system. Your primary responsibility will be the meticulous preparation and release of patient records to authorized individuals and third parties, upholding the highest standards of confidentiality and compliance with stringent regulations like HIPAA.
• • Every day, you will be entrusted with the critical task of retrieving and releasing sensitive patient data. This involves a high degree of accuracy and adherence to strict protocols designed to protect patient privacy. You will be a gatekeeper of information, ensuring that only qualified recipients gain access to the necessary records.
• • A significant part of your role will involve the diligent updating of our data systems. This requires a keen eye for detail and proficiency in data entry to maintain the integrity and accuracy of patient records. Your contributions will directly impact the reliability of the information used for patient care and administrative processes.
• • You will actively participate in performing audits to guarantee the accuracy of information housed within our systems. This proactive approach helps identify and rectify any discrepancies, ensuring that our data is always up-to-date and correct. Collaboration with staff members to reconcile reports will be a key aspect of this responsibility, fostering a team-oriented environment focused on data integrity.
• • The role demands a high level of attention to detail, as even minor errors can have significant consequences in a healthcare setting. Your ability to meticulously review documents and data will be paramount to success.
• • You will be responsible for handling inbound calls and inquiries from various departments, patients, and external third parties. Each request must be logged accurately within the Electronic Health Record (EHR) system, serving as a clear record of communication and action.
• • Responding to these requests professionally and promptly via phone, email, or fax is essential. You will be a primary point of contact, representing R1 RCM Inc. with a commitment to excellent service.
• • A critical function of your role will be to verify the identity and authority of any recipient requesting patient records. This due diligence is non-negotiable and ensures that information is released only to those who are legally entitled to it.
• • You will prepare records precisely according to the specifications of each request, ensuring that the correct documents are provided in the appropriate format.
• • A thorough review of all released information will be conducted to ensure strict compliance with all applicable laws and policies, with an unwavering commitment to maintaining patient confidentiality.
• • Staying current with evolving healthcare laws and regulations, particularly those pertaining to patient information and privacy, is a continuous requirement. You may also be involved in assisting in the training of new staff members, sharing your knowledge and expertise.
• • You will actively participate in quality improvement initiatives, contributing ideas and efforts to enhance our processes and services. This role also encompasses performing other duties as assigned, demonstrating flexibility and a willingness to support the team's overall objectives.
• • This position offers a unique opportunity to contribute to a leading healthcare revenue cycle management company, impacting patient experience and financial performance. You will be part of a dynamic team that values innovation and continuous learning, working with advanced technology and sophisticated analytics to drive meaningful change in healthcare.