Job Overview
Location
Remote - US
Job Type
Full-time
Category
HR & Recruiting
Date Posted
April 16, 2026
Full Job Description
đź“‹ Description
- • As the HIM Call Center Representative, you serve as the ambassador and voice for ProMedica’s HIM department and myChart support by providing a positive first impression to our patients.
- • You will effectively communicate the process of obtaining medical records and help myChart users with questions they may have about the app.
- • You will keep a record of all requests and be responsible for accepting and posting payments to release of information about patient accounts.
- • About the team or company: ProMedica is a mission-driven, not-for-profit health care organization headquartered in Toledo, Ohio, serving communities across nine states with over 1,300 health care providers and more than 2,300 physicians and advanced practice providers.
- • What the person can learn or achieve in this role: Gain hands-on experience in health information management, develop expertise in medical records processes and patient support systems like myChart, and contribute to a nationally recognized organization committed to clinical excellence and social determinants of health.
🎯 Requirements
- • High School diploma or equivalent
- • 2 years’ experience in health information management, physician office, clinical or hospital business office, or applicable college education
- • Associate degree in Health Information management or related field (preferred)
- • Current student enrolled in a CAHIIM-approved program (preferred)
- • Previous experience with Epic and/or EMR (preferred)
- • RHIT certification (preferred)
🏖️ Benefits
- • 401k retirement plan (no company match for per diem status)
- • Employee assistance program
- • Employee discounts
- • Flexible benefits including compensation and programs to support family, finances, and personal well-being
- • Equal Opportunity Employer and Drug-Free Workplace commitment
Skills & Technologies
About ProMedica Health System, Inc.
ProMedica is a mission-driven, not-for-profit integrated health system that serves communities in Ohio and Michigan. The organization offers a wide range of services, including acute care hospitals, primary and specialty care physicians, and a health plan. ProMedica is committed to improving the health and well-being of the people and communities it serves, with a focus on addressing social determinants of health. Their integrated model aims to provide comprehensive, coordinated care across the continuum, from prevention and wellness to acute treatment and long-term care. They are a significant employer and healthcare provider in their regions.
Subscribe to the weekly newsletter for similar remote roles and curated hiring updates.
Newsletter
Weekly remote jobs and featured talent.
No spam. Only curated remote roles and product updates. You can unsubscribe anytime.
Similar Opportunities
SailPoint Technologies Holdings, Inc.
23 days ago
InterVarsity Christian Fellowship/USA
7 days ago
Precision Medicine Group
9 days ago