Home-Based Admin Support

Delegate CX Inc.

Job Overview

Location

Remote, Philippines

Job Type

Full-time

Full Job Description

📋 Description

• Serve as a full-time Home-Based Admin Support specialist for a U.S.-based client, adhering strictly to client-defined processes and instructions.
• Gather, compile, and organize large volumes of data from multiple sources into Microsoft Excel spreadsheets with 100% accuracy.
• Review and update ADP employee data including tenure records and workforce reports to ensure data integrity.
• Create detailed summary spreadsheets from company financial data for management review and decision-making.
• Maintain and update daily sales trackers for the Inside Sales Team using structured templates and protocols.
• Collect, consolidate, and report customer service data from multiple systems into clear, actionable summaries for leadership.
• Perform repetitive, detail-oriented administrative tasks with consistent precision and minimal supervision.
• Communicate proactively with cross-functional team members to verify data accuracy and resolve discrepancies.
• Prepare accurate, timely reports and presentations for management and senior leadership using Excel, Word, and PowerPoint.
• Work within a fixed schedule: 8:00 AM – 5:00 PM CST (USA), Monday through Friday, aligning with U.S. business hours.
• Utilize both Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and Google Suite (Google Sheets, Gmail) for daily operations.
• Learn and adapt to company-specific systems and software tools as required for task execution.
• Demonstrate strong organizational skills to manage shifting priorities and varying daily responsibilities.
• Maintain the highest standards of professionalism, confidentiality, and integrity when handling sensitive business data.
• Exhibit exceptional attention to detail in all data entry, reporting, and documentation activities.
• Work independently in a remote environment while maintaining strong collaboration with team members and clients.
• Perform ad hoc administrative duties as assigned by supervisors or client requirements.

🎯 Requirements

• Advanced Microsoft Excel skills
• College degree in Marketing, Business Administration, or a related field
• 1-3 years of experience in Data Analysis, Cross-Functional Team Collaboration (e.g., Sales, Leadership), and Excel Proficiency
• Very Proficient written and spoken English skills
• Ability to work efficiently with large volumes of data
• Strong organizational and communication skills

🏖️ Benefits

• Work-from-home opportunity
• Salary of 60,000 PHP
• Growth-oriented training programs
• Empathetic management and employee-focused culture
• Generous salaries and potential for additional perks including travel allowances and meals
• Supportive, compassionate organizational environment

Skills & Technologies

PHP

Remote

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Delegate CX Inc.

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About Delegate CX Inc.

Delegate CX Inc. is an offshore staffing company that supplies fully managed customer experience teams for fast-growing e-commerce and SaaS brands. It recruits, trains, and embeds English-speaking support agents who work remotely from the Philippines under the client’s brand voice and processes. The firm handles performance management, QA, and workforce scheduling while the client retains day-to-day control. Services span live chat, email, voice, social media, and technical support, designed to cut labor costs and scale 24/7 coverage. Founded in 2021, it is headquartered in Austin, Texas, with operations offices in Manila.

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