Home-Based Office Admin

Delegate CX Inc.

Job Overview

Location

Remote, Philippines

Job Type

Full-time

Full Job Description

📋 Description

• Support day-to-day administrative and operational activities for a U.S.-based client company as a full-time remote employee.
• Assist with accounts payable (AP) and accounts receivable (AR) processes, including invoice management, payment tracking, and collections support.
• Perform bookkeeping and accounting-related tasks while maintaining accurate and up-to-date financial records.
• Coordinate internal workflows and operational processes to enhance efficiency, accountability, and consistency.
• Assist with HR administration, including payroll processing, employee onboarding and offboarding, benefits administration, and related documentation.
• Manage system access rights, permissions, and internal operational requests across company platforms.
• Develop, maintain, and improve standard operating procedures (SOPs), process documentation, and internal reference materials.
• Create clear, comprehensive documentation to ensure knowledge transfer and operational continuity.
• Handle confidential firm and employee information with professionalism, discretion, and strict adherence to data privacy standards.
• Identify opportunities for process improvement and recommend practical, actionable solutions to reduce operational burden on leadership.
• Work independently to prioritize tasks, manage multiple deadlines, and proactively resolve issues without constant supervision.
• Maintain high accuracy when handling detailed financial, HR, and administrative data.
• Communicate effectively in both spoken and written English to collaborate with U.S.-based teams and clients.
• Adhere to a work schedule of 8:00 AM – 5:00 PM CST (USA), Monday through Friday.
• Utilize Microsoft Suite (Word, PowerPoint, Excel, Outlook) and Google Suite (Google Sheets, Gmail, etc.) for daily tasks.
• Apply basic knowledge of accounting software such as QuickBooks or Xero to support financial operations.
• Demonstrate strong organizational skills and the ability to manage multiple priorities in a fast-paced, evolving environment.
• Take initiative as a self-starter who asks thoughtful questions, learns company-specific systems quickly, and contributes to building scalable processes.
• Function as a team player while operating remotely with minimal direct oversight.

🎯 Requirements

• College degree in Marketing, Business Administration, or a related field
• 1–3 years of experience in Accounting, HR, Administrative Assistant, or related roles
• Highly proficient written and spoken English skills
• Proficiency with Microsoft Suite and Google Suite
• Basic background in accounting software (e.g., QuickBooks, Xero)
• Ability to work 8:00 AM – 5:00 PM CST (USA), Monday through Friday

🏖️ Benefits

• Salary range of 60,000–65,000 PHP
• Work-from-home opportunity
• Generous salaries and empathetic management
• Growth-oriented training and development
• Work with fast-growing U.S. small and medium-sized businesses
• Opportunities for additional perks including travel allowances and meals

Skills & Technologies

PHP

Remote

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Delegate CX Inc.

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About Delegate CX Inc.

Delegate CX Inc. is an offshore staffing company that supplies fully managed customer experience teams for fast-growing e-commerce and SaaS brands. It recruits, trains, and embeds English-speaking support agents who work remotely from the Philippines under the client’s brand voice and processes. The firm handles performance management, QA, and workforce scheduling while the client retains day-to-day control. Services span live chat, email, voice, social media, and technical support, designed to cut labor costs and scale 24/7 coverage. Founded in 2021, it is headquartered in Austin, Texas, with operations offices in Manila.

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