Implementation Consultant, Audit

Fieldguide Inc.

Job Overview

Location

San Francisco, CA or Remote (USA)

Job Type

Full-time

Full Job Description

📋 Description

• As a Senior Implementation Consultant at Fieldguide, you will be an integral member of the go-to-market team, working directly with Customer Success and broader GTM teams to drive customer adoption and maximize return on investment through the Fieldguide Accelerator onboarding program.
• You will build trust with customers by maintaining regular engagement throughout implementation phases, from sales handoff to value realization, while guiding growth through goal-setting, progress tracking, and adaptive planning.
• You will cultivate customer champions, act as the voice of the customer to internal teams including Engineering, Product, Design, and Sales, and proactively identify and mitigate implementation risks.
• You will document customer success through case studies, use cases, and metrics, tracking adoption and value realization over time to inform product and process improvements.
• Fieldguide is a remote-first, values-driven startup backed by top investors, building software to streamline audit and assurance work in cybersecurity, privacy, and financial audit, with a mission to establish a new state of trust in global commerce.
• You will join an inclusive, humble, and supportive team where you can grow your impact as an early-stage employee, helping shape the future of audit technology while enjoying autonomy, ownership, and a culture of continuous learning.

🎯 Requirements

• Deep industry knowledge and at least 2+ years of experience in financial audit or assurance
• Hands-on experience with 1+ years in technology consulting, customer onboarding, implementation, or similar roles at a top management consulting firm or high-growth startup
• Project management proficiency with proven ability to prioritize and manage multiple customers, projects, and requests with minimal oversight

🏖️ Benefits

• Competitive compensation packages with meaningful ownership
• Unlimited PTO
• Wellness benefits starting on your first day
• Technology & Work from Home reimbursement
• Flexible work schedules
• 401k
• "selected_category": "Customer Success",
• "parent_category": "Customer Success",
• "confidence": 0.95,
• "reasoning": "The role is titled 'Implementation Consultant, Audit' and centers on customer onboarding, adoption, advocacy, and success—core functions of a Customer Success role. Although the domain is audit, the responsibilities align with guiding customers to value, acting as a liaison, and driving outcomes, which fits the Customer Success category more closely than Audit (not listed) or Consulting (not a top-level category). The title does not contain HR, Recruiter, or People, so HR & Recruiting is not applicable."
• }

Skills & Technologies

Remote

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Fieldguide Inc.

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About Fieldguide Inc.

Fieldguide builds AI workflow automation software for advisory and assurance firms, combining generative AI, large language models and no-code orchestration to digitize risk assessments, evidence collection, report writing and continuous monitoring across SOC 2, PCI-DSS, HIPAA, HITRUST, ISO 27001 and other compliance frameworks. The cloud platform unifies client portals, project management, collaboration and analytics so CPA, cybersecurity and risk-consulting teams can reduce manual tasks, accelerate audits and scale advisory services while maintaining security and quality standards for mid-market to enterprise clients.

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