Health Care Service Corporation logo

Implementation Coordinator - LHB

Job Overview

Location

Work From Home (HB)

Job Type

Full-time

Category

HR & Recruiting

Date Posted

March 25, 2026

Full Job Description

šŸ“‹ Description

  • • The Implementation Coordinator at Health Care Service Corporation (HCSC) plays a critical role in ensuring seamless onboarding and ongoing support for healthcare clients by assisting the Implementation Manager in deploying new client solutions and managing renewals, product changes, and regulatory updates. This role is vital to maintaining client satisfaction and operational continuity, directly impacting HCSC’s ability to deliver reliable, compliant, and timely healthcare benefits administration.
  • • Day-to-day responsibilities include identifying implementation tasks based on client-specific requirements, developing detailed project plans, and coordinating cross-functional teams across sales, client management, vendor partners, and internal operations to ensure timely execution. The coordinator facilitates internal and client-facing meetings, tracks milestones, mitigates risks by analyzing downstream impacts of changes, and ensures all stakeholders are aligned throughout the implementation lifecycle.
  • • The role requires proactive communication with clients, brokers, vendors, and internal teams at all levels to clarify expectations, resolve issues, and maintain transparency. The coordinator must adapt quickly to evolving client needs and regulatory environments, delegate tasks effectively, and maintain rigorous documentation to support audit readiness and process improvement.
  • • HCSC’s Luminare Health division is a purpose-driven organization committed to empowering employees through curated development plans and investing in professional growth. As a remote-first role (with state-specific residency requirements), this position offers the flexibility to work from home while contributing to a mission-focused team that values innovation, collaboration, and employee well-being.
  • • In this role, the Implementation Coordinator will develop advanced project management and stakeholder coordination skills within the complex healthcare benefits landscape. They will gain deep expertise in healthcare administration, regulatory compliance, and client lifecycle management—positioning them for advancement into senior implementation, client management, or operations leadership roles within HCSC’s growing enterprise.

šŸŽÆ Requirements

  • • 2–3 years of experience in healthcare benefits and/or administration
  • • College degree or equivalent combination of education and experience
  • • Proficient in Microsoft Word and Excel
  • • Strong organizational and interpersonal skills with proven ability to meet deadlines
  • • Ability to travel up to 10% as required
  • • Self-directed individual who works well with minimal supervision

šŸ–ļø Benefits

  • • Comprehensive total rewards package including health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, and tuition reimbursement
  • • Annual incentive bonus plan tied to job-related skills, education, knowledge, and experience (range: $42,200.00 – $79,300.00)
  • • Remote work flexibility with eligibility limited to residents of IL, IN, IA, KS, MO, MT, NM, NC, OK, PA, TN, TX, or WI
  • • Access to curated employee development plans designed to foster professional growth and career advancement
  • • Equal Opportunity Employment commitment with a welcoming, inclusive workplace culture that values diversity and respects all legally protected characteristics

Skills & Technologies

Remote
Degree Required

Ready to Apply?

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Health Care Service Corporation logo
Health Care Service Corporation
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About Health Care Service Corporation

Health Care Service Corporation is the largest customer-owned health insurer in the United States, operating Blue Cross and Blue Shield plans in Illinois, Montana, New Mexico, Oklahoma, and Texas. It provides medical, dental, vision, life, and disability coverage to nearly 17 million members through individual, employer, and government programs. The company emphasizes community health investments, digital services, and value-based care initiatives. Founded in 1936 and headquartered in Chicago, HCSC is licensed as a mutual legal reserve company and governed by its policyholders.

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