Job Overview
Location
United States - Remote
Job Type
Full-time
Category
Operations
Date Posted
May 3, 2026
Full Job Description
đź“‹ Description
- • As Implementation Director at Foundation Healthcare, LLC, you will build and lead the team responsible for delivering AI-powered digital pharmacy solutions to health system customers, serving as both a player-coach and strategic leader in a fast-moving startup environment.
- • You will own the end-to-end implementation methodology from pre-sales scoping through go-live and handoff, build and maintain implementation playbooks and tools, define and track KPIs for quality and timeliness, and partner with Product and Engineering to shape the roadmap and ensure scalable delivery.
- • You will hire, develop, and manage a high-performing team of Implementation Managers, set clear expectations, provide coaching and feedback, serve as an escalation point for complex customer situations, and foster a collaborative, execution-oriented team culture.
- • You will serve as Delivery Lead on strategic accounts, build trust with senior health system stakeholders, partner with Sales on deal structure and transition, collaborate with Business Operations on resource planning, and ensure implementation outcomes drive revenue recognition, retention, and expansion.
- • Foundation Health is transforming healthcare through an AI-powered digital pharmacy platform that connects operational infrastructure with high-quality patient experiences, fostering a culture of innovation, diversity, and excellence where team members are encouraged to bring passion and curiosity to advance patient-centric care.
🎯 Requirements
- • 6+ years of experience in customer-facing implementation, customer success, or delivery leadership roles in enterprise healthcare SaaS or technology
- • 2+ years of experience at an early-stage, venture-backed healthcare technology company (Seed through Series B)
- • 2+ years of people management experience with a track record of hiring and developing implementation or customer-facing teams
- • Proven success implementing enterprise healthcare software, SaaS, or AI solutions at U.S. health systems
- • Experience launching new enterprise healthcare technology products and building the delivery infrastructure around them
- • Strong health system domain expertise
- • Deep familiarity with healthcare data, integration, and interoperability standards (e.g., FHIR, HL7)
- • Exceptional communicator and relationship builder able to engage credibly from front-line clinical staff to C-suite executives
- • Demonstrated ability to build scalable processes and frameworks, not just manage individual projects
🏖️ Benefits
- • Opportunity to build and lead an implementation practice from the ground up in a high-growth healthcare AI startup
- • Player-coach role allowing hands-on involvement in strategic accounts while developing a team
- • Direct impact on patient care through transforming healthcare delivery with AI-powered digital pharmacy solutions
- • Collaborative, innovation-driven culture that values diverse perspectives and continuous learning
- • Remote work flexibility within the United States
Skills & Technologies
About Foundation Healthcare, LLC
Foundation Healthcare, LLC provides staffing and workforce solutions for healthcare organizations across the United States. The company recruits and places travel nurses, per-diem clinicians, allied health professionals, and advanced practice providers in hospitals, outpatient facilities, and long-term care settings. Through direct-hire, contract, and temporary placement models, it helps clients manage fluctuating patient volumes and specialized skill shortages while offering healthcare professionals flexible career options. Services include credentialing, compliance management, payroll, and benefits administration. Founded in 2009 and headquartered in Edmond, Oklahoma, it operates regionally and nationally, focusing on rural and underserved markets.
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