Job Overview
Location
New York, NY
Job Type
Full-time
Category
HR & Recruiting
Date Posted
July 10, 2026
Full Job Description
đź“‹ Description
- • At Rain, we’re rebuilding the global financial pipes money flows through. Our infrastructure makes stablecoins usable in the real world by powering credit card transactions, cross-border payments, B2B purchases, remittances, and more. We partner with fintechs, neobanks, and institutions to help them launch solutions that are global, inclusive, and efficient.
- • Our team reflects the diverse, international audiences we serve. We hire people who stay agile as the tide ebbs and flows, fix what’s broken without waiting, chase trends before they peak, and remember to have fun through it all.
- • In this role, you will be a key player in our onboarding process across our platform. You will work closely with cross-functional teams including sales, solutions, operations, and compliance, to ensure that our partners have a seamless experience and are fully supported in leveraging our offerings.
- • Collaborate with internal teams to understand customer needs and tailor solutions to ensure successful onboarding.
- • Facilitate the integration of company accounts into the platform, ensuring a smooth transition and troubleshooting any issues.
- • Analyze product performance and track metrics to identify opportunities for improvement during the onboarding process.
- • Support the design of onboarding workflows for new business customers.
- • Provide data-driven insights to enhance the user experience and ensure companies are making the most out of Rain's products.
- • Work with product managers to define business requirements for onboarding and create user stories.
🎯 Requirements
- • Bachelor's degree in Business, Analytics, Economics, or a related field.
- • 0-2 years of experience in an implementation, customer success, or similar role, preferably at a B2B company.
- • Strong analytical and problem-solving skills, with the ability to work multiple complex projects simultaneously.
- • Excellent communication skills and ability to work cross-functionally with diverse teams.
- • Ability to work independently and take ownership of tasks while collaborating with team members.
🏖️ Benefits
- • Unlimited time off
- • Flexible working
- • Easy to access benefits
- • Retirement goals
- • Equity plan
- • Rain Cards
- • Health and Wellness
- • Team summits
Skills & Technologies
See exactly how your profile matches this role — strengths, skill gaps, and what to do about them.
About Rain Technologies, Inc.
Rain Technologies provides earned wage access and financial wellness tools for employers and employees. The platform integrates with payroll systems to let workers withdraw accrued wages before payday for a flat or optional fee. Companies use Rain to reduce turnover and improve employee satisfaction, while workers gain flexibility to cover expenses without high-interest loans or overdrafts. Founded in 2019 and headquartered in the United States, Rain serves mid-market and enterprise clients across retail, healthcare, hospitality, and logistics industries, emphasizing compliance, security, and simple implementation.
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