Job Overview
Location
Remote
Job Type
Full-time
Category
Operations
Date Posted
May 8, 2026
Full Job Description
đź“‹ Description
- • As an Implementation Specialist at Nest Veterinary Systems Inc., you will be the engine behind every successful hospital launch, orchestrating the onboarding process from kickoff to go-live and ensuring seamless coordination of technical and operational details.
- • You will own the launch as project lead for new hospital onboarding, driving timelines, managing deliverables, and co-leading rollouts with Hospital Success Managers to ensure a seamless experience for every practice.
- • You will prepare hospital teams to succeed with care plans from day one by delivering training sessions that equip veterinary staff with the knowledge, confidence, and workflows needed to integrate care plans into their daily offerings.
- • You will execute behind-the-scenes logistics including scheduling, resource allocation, and communication flow, confirm readiness checkpoints before go-live, and align internal teams, vendors, and hospital staff to prevent any oversights.
- • You will conduct technical reviews to verify integrations, configurations, and systems are launch-ready, coordinate with Engineering, clients, and Support on outstanding requirements, and document all sign-offs for a clean handoff.
- • You will partner with Hospital Success Managers throughout the onboarding lifecycle, support a smooth transition to ongoing support, and bring post-launch insights back to Product, Engineering, and Hospital Success to continuously improve the process.
- • Nest Veterinary is on track to 5X this year and is the category leader in care plan infrastructure for veterinary practices, with a mission to make pet care accessible to every pet parent through fully-managed, tech-enabled care plan solutions.
- • You will have the opportunity to help define what great implementation looks like at a fast-growing, category-leading company while working with a collaborative team that genuinely cares about outcomes.
🎯 Requirements
- • 2+ years in SaaS implementation, operations, or project management (veterinary or healthcare experience is a plus)
- • Experience training or enabling client-facing teams — ability to make complex concepts click
- • Demonstrated ability to coordinate logistics across multiple stakeholders and keep projects on track
- • Excellent organizational skills with a track record of meeting deadlines in fast-moving environments
- • Excellent communicator — clear and confident with both internal teams and hospital staff
- • Familiarity with veterinary practice workflows or healthcare systems is a plus
- • Startup experience preferred — comfortable building as you go and raising your hand when something could be better
- • Familiarity with CRM Database workflows
🏖️ Benefits
- • 5X growth trajectory — your work will directly shape how we scale
- • High visibility role — every hospital launch has your fingerprints on it
- • Mission that matters — more pets getting the preventive care they need because practices are set up to succeed
- • Ground-floor opportunity — help define what great implementation looks like at a category-leading company
- • Teammates who show up — kind, motivated, and genuinely collaborative
Skills & Technologies
Go
Remote
About Nest Veterinary Systems Inc.
Nest Veterinary Systems develops cloud-based practice-management software for veterinary clinics. The platform unifies electronic medical records, appointment scheduling, inventory, billing and analytics into one HIPAA- and AAHA-compliant system. Built by veterinarians and engineers, the solution streamlines workflows, reduces administrative overhead and integrates with diagnostic labs, payment processors and telemedicine tools to improve patient care and clinic profitability.
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