Inside Sales Representative, Lightpost/Outpost Specialist

📋 Description

• • As an Inside Sales Representative, Lightpost/Outpost Specialist at Axon Enterprise, Inc., you will serve as the go-to product expert for the Outpost/Lightpost ALPR solution, supporting the East Small City inside sales team of ~40 reps by delivering high-impact demos, building accurate quotes, and answering customer questions to accelerate pipeline velocity and deal quality for Axon’s ALPR product line.
• • Day to day, you will field technical questions on Outpost/Lightpost features, compatibilities, deployment models, pricing, warranty, and integrations; deliver compelling product demos (phone/web and on-site) tailored to law-enforcement use cases; build or assist with BoMs, SKUs, and pricing packages; join customer calls to address objections and recommend best-fit configurations; run enablement sessions; maintain demo scripts and FAQs; liaise with Product/Marketing and ALPR ecosystem partners; manage demo environments and loaner gear; log activities in Salesforce; and capture customer feedback to improve the product and sales motion.
• • Axon is a mission-driven company on a mission to Protect Life through its ecosystem of devices and cloud software for safety and justice. Life at Axon is fast-paced, challenging, and meaningful, with a hybrid work model requiring in-office collaboration Tuesdays through Fridays in Boston, MA, and remote flexibility on Mondays. The company values candor, care, diverse perspectives, and ownership, fostering innovation through connection and teamwork.
• • In this role, you will deepen your expertise in public safety ALPR operations, policies, privacy, and best practices; develop advanced sales engineering and product specialist skills; gain experience supporting a large inside sales team; enhance your CRM and quoting proficiency; and contribute directly to product improvement through customer insights—positioning you for growth in technical sales, sales engineering, or product management within the public safety technology sector.