Inside Sales Representative - Remote in New Braunfels, TX

📋 Description

• • As an Inside Sales Representative at HD Supply Holdings, LLC, you will be a pivotal player in driving revenue growth by proactively engaging with potential and existing customers through various electronic communication channels, including phone and email.
• • Your primary responsibility will be to facilitate the entire sales process, from initial prospect identification to closing deals, ensuring a seamless and positive customer experience.
• • You will be instrumental in generating new sales opportunities by conducting outbound calling and emailing campaigns, targeting specific customer segments and market opportunities.
• • A key aspect of your role will involve managing and nurturing inbound leads, responding promptly and professionally to customer inquiries regarding orders and quotations.
• • You will act as a primary point of contact for customers, providing exceptional service and support throughout their purchasing journey.
• • This role demands a proactive approach to project management within the sales cycle, meticulously tracking open sales orders to ensure timely delivery and customer satisfaction.
• • You will be empowered to resolve customer issues and concerns efficiently, escalating complex or unusual problems to your supervisor when necessary, while maintaining a high level of accountability.
• • Your success will be measured by your ability to achieve and exceed sales quotas, contributing directly to the profitable growth of the company.
• • You will leverage your understanding of our extensive product catalog, including hardware, electrical, and lighting solutions, to provide accurate pricing and product recommendations.
• • This involves consulting pricing matrices and other internal resources to determine optimal pricing strategies while maintaining target profit margins.
• • For specific products, you may be responsible for developing code directives, ensuring that margin goals are consistently met.
• • The role may also require performing estimating and take-off duties, translating customer needs into detailed proposals and quotations.
• • You will be expected to develop a deep understanding of consultative selling and solution selling methodologies, tailoring your approach to meet the unique needs of each client.
• • Maintaining professional phone etiquette and demonstrating strong organizational skills are paramount to your effectiveness in this role.
• • You will operate with a high degree of independence, demonstrating accountability and a self-starter mentality to manage your workload effectively.
• • Proficiency in essential business tools, including MS Excel and Salesforce or a similar Customer Relationship Management (CRM) system, is crucial for managing customer interactions, tracking sales activities, and reporting on performance.
• • This position offers a hybrid work model, providing remote flexibility while requiring an in-office presence as needed, necessitating candidates to be within a comfortable driving distance of our New Braunfels, TX facility.
• • You will be part of a dynamic team dedicated to delivering exceptional value to our customers in the facilities maintenance industry.
• • Your contributions will directly impact the company's market position and financial success.
• • The role requires a keen ability to identify and capitalize on upsell opportunities within the existing customer base.
• • You will be responsible for understanding customer requirements and translating them into effective sales solutions.
• • Continuous learning and adaptation to new products, services, and sales techniques will be essential for long-term success.
• • This position is ideal for an individual who thrives in a goal-oriented environment and is motivated by achieving tangible results.
• • You will play a key role in building and maintaining strong, long-lasting customer relationships.
• • The ability to articulate product benefits and value propositions clearly and persuasively is a core competency.
• • You will contribute to a positive and collaborative team environment, sharing best practices and supporting colleagues.
• • This role offers the opportunity to develop your sales career within a reputable and established organization.
• • You will be expected to stay informed about market trends and competitor activities to maintain a competitive edge.
• • The role involves a significant amount of independent work, requiring strong self-discipline and time management skills.
• • You will be a trusted advisor to customers, helping them find the best solutions for their facility needs.
• • Your ability to adapt to changing priorities and customer demands will be highly valued.
• • This position is an excellent entry point for individuals looking to build a career in B2B sales within the industrial supply sector.