
Job Overview
Location
10 Locations
Job Type
Full-time
Category
Product Management
Date Posted
March 17, 2026
Full Job Description
đź“‹ Description
- • As an Instructional Designer at First American Financial Corporation, you will be instrumental in shaping the learning experiences for our employees, contributing to a culture of continuous growth and development. This remote role offers the opportunity to design, develop, and implement a wide array of learning solutions, from engaging instructor-led sessions to dynamic self-paced eLearning modules and practical job aids.
- • You will be a key player in translating complex information, particularly within the commercial real estate and financial services sectors, into clear, accessible, and impactful learning content. Your work will directly influence employee proficiency, operational efficiency, and overall business success.
- • The core of your responsibility will involve collaborating closely with Subject Matter Experts (SMEs) and various stakeholders across the organization. This partnership will be crucial for gathering essential content, thoroughly understanding project requirements, and collectively determining the most effective pedagogical approaches to meet specific learning objectives.
- • You will own the entire lifecycle of training projects, from the initial intake and needs assessment through to the final delivery and post-training evaluation. This includes conducting insightful interviews with SMEs, meticulously crafting detailed storyboards, building polished, production-ready learning solutions using industry-standard tools, and actively soliciting and integrating feedback to ensure continuous improvement.
- • A strong adherence to instructional design best practices will be paramount. You will leverage established models and principles to ensure that all learning solutions are not only effective in achieving their intended goals but are also engaging, intuitive, and user-friendly for the adult learner.
- • A significant aspect of this role involves ensuring that all learning materials are visually clean, well-organized, and easy to navigate. The aesthetic and functional design of the learning assets will directly impact learner engagement and comprehension.
- • You will be expected to analyze feedback from learners and performance data to iteratively refine and enhance existing learning assets. This data-driven approach ensures that our training programs remain relevant, effective, and aligned with evolving business needs.
- • The role encourages the thoughtful exploration and application of Artificial Intelligence (AI) tools to streamline the design and development process, enhance the quality of learning content, and boost overall efficiency. This forward-thinking approach positions First American at the forefront of learning innovation.
- • You will be responsible for creating a diverse range of learning deliverables. This includes, but is not limited to, presentation materials for instructor-led sessions, interactive eLearning courses, concise job aids for on-the-job support, and visually appealing infographics to convey key information quickly.
- • The ability to manage multiple projects simultaneously, prioritize tasks effectively, and consistently meet deadlines in a remote work environment is essential. Strong organizational skills will be key to success in this role.
- • While comfortable working independently and managing your own workload, you will also be an integral part of a collaborative team. Effective communication and teamwork will be vital for sharing knowledge, seeking input, and contributing to collective project success.
- • A genuine passion for learning and a commitment to personal and professional development are highly valued. You will be encouraged to stay abreast of the latest trends and technologies in instructional design and adult learning.
- • The role requires clear and concise written and verbal communication skills to effectively interact with SMEs, stakeholders, and learners, as well as to articulate design decisions and project progress.
- • You will be expected to maintain a high standard of quality in all your work, ensuring that learning solutions are not only pedagogically sound but also professionally presented and aligned with First American's brand standards.
- • This position offers a unique opportunity to contribute to a company that has been recognized for its people-first culture and commitment to diversity and inclusion, making a tangible impact on employee growth and organizational excellence.
Skills & Technologies
About First American Financial Corporation
First American Financial Corporation provides title insurance, settlement services, and risk solutions for real estate transactions in the United States and abroad. The company offers title insurance policies, escrow and closing services, tax monitoring, home warranty products, and data and analytics for lenders, servicers, investors, and government-sponsored enterprises. Its segments include title insurance and services, specialty insurance, and corporate operations. Founded in 1889 and headquartered in Santa Ana, California, First American supports residential and commercial property transactions through a network of agents and direct operations.
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