Job Overview
Location
USA, TN, Chattanooga, Remote
Job Type
Full-time
Category
Sales
Date Posted
April 18, 2026
Full Job Description
đź“‹ Description
- • As an Insurance Advisor-West Tennessee with BlueCross BlueShield of Tennessee, you will serve as a trusted advisor who resolves member needs on first contact, guides consumers through health plan decisions, and drives enrollment and sales across health, dental, vision, life, accident, and hospital indemnity products—directly impacting community access to coverage and member satisfaction.
- • Day to day, you will deliver first-contact resolution for member inquiries by explaining benefits, researching claims, assisting with plan selection, supporting tool usage, processing premium payments, and connecting members to community resources; proactively educate consumers on Marketplace options through informational sessions and one-on-one Healthcare.gov enrollment support; sell a portfolio of insurance products; and develop and execute targeted community engagement campaigns with leaders, businesses, retirement communities, nursing homes, and minority groups to increase center traffic and trust.
- • You will join a mission-driven team at BCBST committed to innovation, equity, and community health, where AI-enabled tools are responsibly used to enhance service delivery and where your work directly supports members in making informed coverage choices across Tennessee, with a focus on the West Tennessee region.
- • In this role, you will develop deep expertise in health insurance products, consultative sales, Medicare and Marketplace regulations, and community outreach—building transferable skills in customer service, sales strategy, and public engagement while contributing to measurable outcomes in enrollment growth, first-contact resolution, and community health access.
🎯 Requirements
- • High School Diploma or equivalent
- • 3 years of experience in a support function or customer service role
- • Active TN Life and Health insurance license (or ability to obtain within 90 days of hire)
- • Medicare Certification (AHIP) or Certification to sell Qualified Health Plans (or ability to obtain within 90 days and maintain annually)
- • Ability to work flexible hours, including weekends and 24-hour on-call availability
- • Willingness to travel 100% across Tennessee, with preference for candidates located in the Memphis area
🏖️ Benefits
- • Opportunity to make a tangible impact on community health and access to coverage
- • Culture that encourages innovation and responsible use of AI-enabled tools to support daily work
- • Clear pathways for professional growth in insurance sales, customer service, and community engagement
- • Stable employment with a mission-driven, nationally recognized healthcare organization committed to diversity, equity, and inclusion
- • Role based in West Tennessee with significant autonomy and direct community interaction
Skills & Technologies
About BlueCross BlueShield of Tennessee
BlueCross BlueShield of Tennessee is the largest health-benefit plan company headquartered in the state, providing medical, dental, vision, and Medicare Advantage coverage to individuals, employers, and government programs. Founded in 1945 as a nonprofit mutual insurance company, it administers benefits for more than 3 million members through statewide provider networks, care-management programs, and digital health services. The company also engages in community health initiatives, preventive-care outreach, and value-based reimbursement models to improve outcomes and manage costs across Tennessee.
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