Job Overview
Location
National Capital Region, Philippines
Job Type
Full-time
Category
Operations
Date Posted
May 8, 2026
Full Job Description
đź“‹ Description
- • The Insurance Broker Assistant (AU) role supports brokers in delivering seamless policy administration, claims coordination, and compliance management, ensuring accuracy and regulatory adherence across all systems and documentation.
- • Day-to-day responsibilities include assisting brokers with insurance quotes, processing new business, renewals, and endorsements; managing and organizing policy documentation and compliance records; coordinating with insurers and underwriters on claims; maintaining accurate records in CRM and broking systems (e.g., Insight, WinBEAT); monitoring compliance tasks; supporting process improvement initiatives; and providing professional support to internal teams and clients.
- • TwoConnect LLC is a Managed Service Provider (MSP) focused on people-first values, offering remote work opportunities with leading clients in Australia, New Zealand, and the UK. The company emphasizes supportive culture, career development, and work-life balance through flexible day-shift schedules and inclusive team environments.
- • In this role, you will develop deep expertise in Australian insurance compliance, broking systems, and end-to-end policy administration while gaining experience in process optimization, stakeholder coordination, and regulatory adherence—positioning you for advancement in insurance operations or broker support roles.
🎯 Requirements
- • Bachelor’s degree in Business, Finance, Insurance, or a related field.
- • Minimum 2+ years of experience as a broker’s assistant is essential.
- • Working knowledge of the full range of business insurance products, underwriting processes, and industry platforms.
- • Experience working with Australian insurance compliance standards and broking systems.
- • Excellent organisational, time management, and multi-tasking abilities.
- • Exceptional attention to detail, ensuring absolute accuracy in all data handling, documentation, and compliance records.
- • Proactive communicator with the ability to work autonomously and as part of a collaborative team.
- • A growth mindset with a focus on continuous improvement and operational efficiency.
- • Tier 2 Insurance Broking qualification or willingness to obtain it is preferred.
🏖️ Benefits
- • Work from home
- • Monday to Friday 7:00 AM – 4:00 PM PHT (adjustments made for daylight saving time)
- • Opportunities to work with leading companies in Australia and beyond
- • Comprehensive HMO and government-mandated benefits
- • Training programmes for career development
- • Engaging company outings, team activities and wellness sessions
- • Supportive, inclusive culture
- • Dedicated managers focused on your growth and success
Skills & Technologies
About TwoConnect LLC
TwoConnect is a technology consulting firm specializing in integration solutions. They focus on helping businesses connect disparate systems, applications, and data sources to improve efficiency and streamline operations. Their expertise lies in areas such as API management, cloud integration, data transformation, and modernizing legacy systems. TwoConnect serves a diverse range of industries, enabling them to achieve digital transformation goals by creating seamless workflows and unlocking the full potential of their technology investments. They partner with clients to design, build, and manage robust integration architectures.
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