Job Overview
Location
US | IL | Remote
Job Type
Full-time
Category
Operations
Date Posted
April 10, 2026
Full Job Description
đź“‹ Description
- • The Summer 2026 INTERN Process Documentation and Support Specialist role at Iron Mountain supports the North America Operations team by ensuring the integrity, accuracy, and efficiency of critical process documentation across global operations.
- • Day to day, the intern will drive documentation excellence by creating, formatting, and converting complex documents between Microsoft Office and Google Suite, maintaining brand standards, managing document lifecycle, and collaborating with Subject Matter Experts to streamline workflows and reduce redundancy.
- • The intern will join a global team of over 26,000 colleagues across 60 countries within a company that provides sustainable solutions in records management, digital transformation, data centers, and fine art logistics, serving 225,000 customers worldwide.
- • In this role, the intern will develop advanced technical proficiency in Google Suite, sharpen analytical and organizational skills, gain experience in change management and process optimization, and explore AI integration in documentation—building a foundation for careers in operations, process improvement, or information management.
🎯 Requirements
- • Currently a rising junior or rising senior (Class of 2027 or 2028)
- • Advanced, expert-level proficiency in Google Suite (Docs, Sheets, Slides, etc.) with ability to translate complex formatting across platforms
- • Outstanding organizational skills and meticulous attention to detail in proofreading, document version control, and folder hierarchy management
🏖️ Benefits
- • Competitive hourly wage of $25.00 – $27.00
- • Opportunity to work in an innovative culture focused on transformation, innovation, and AI exploration
- • Global connectivity with 26,000+ colleagues across 60 countries in a diverse and inclusive environment
Skills & Technologies
About Iron Mountain Incorporated
Iron Mountain Incorporated is a global provider of information management, storage, and digital transformation services. Founded in 1951, it safeguards physical and digital assets for more than 225,000 customers worldwide, including 95% of the Fortune 1000. The company operates a network of secure facilities for records storage, data centers, and art storage, alongside offering cloud migration, data governance, and secure shredding services. Headquartered in Boston, Massachusetts, Iron Mountain helps organizations reduce risk, comply with regulations, and unlock value from their information throughout its lifecycle.
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