CorroHealth, Inc. logo

Insurance Follow-up Specialist

Job Overview

Location

US - Remote

Job Type

Full-time

Category

Data Science

Date Posted

June 25, 2026

Full Job Description

đź“‹ Description

  • • Resolve unpaid and denied insurance claims using proprietary software systems, client portals, and insurance carrier web platforms to ensure accurate reimbursement.
  • • Review medical documentation including UB04 claim forms, EOBs (Explanation of Benefits), and patient medical records to identify errors and determine appropriate resolution pathways.
  • • Initiate and conduct phone calls to insurance carriers, providers, and clients to clarify claim status, appeal denials, and secure payment corrections.
  • • Generate and send formal letters and follow-up communications to insurers and healthcare providers as needed to resolve outstanding claims.
  • • Maintain up-to-date knowledge of individual client preferences, billing policies, and known system issues to ensure compliance and efficiency.
  • • Meet monthly production targets and quality standards for claim resolution accuracy and timeliness.
  • • Strictly adhere to HIPAA privacy regulations when handling protected health information (PHI) and sensitive patient data.
  • • Utilize basic mathematical skills to calculate percentages, adjustments, and financial discrepancies in claim amounts.
  • • Analyze and interpret complex documents such as insurance contracts, clinical notes, and billing guidelines to support claim decisions.
  • • Manage multiple tasks simultaneously in a fast-paced, deadline-driven remote environment while maintaining high attention to detail.
  • • Operate computer systems for 6–8 hours daily, including data entry, portal navigation, and documentation updates.
  • • Collaborate with internal teams and leadership to escalate unresolved issues and provide feedback on recurring claim patterns.
  • • Perform additional duties as assigned by management to support operational goals and team objectives.

🎯 Requirements

  • • High School Diploma or equivalent
  • • At least one year of physician and/or hospital accounts receivable (AR) experience preferred
  • • Knowledge of UB04 claim forms, EOBs, and medical records preferred
  • • At least one year of experience with Epic, Cerner, Meditech, or other EMR systems preferred
  • • Ability to work effectively in a remote environment
  • • Strong verbal and written communication skills

🏖️ Benefits

  • • Remote work opportunity with flexibility
  • • Investment in professional development and career growth
  • • Structured performance expectations with clear metrics
  • • Compliance with HIPAA privacy standards and data security protocols

Skills & Technologies

Remote

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CorroHealth, Inc. logo
CorroHealth, Inc.
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About CorroHealth, Inc.

CorroHealth provides technology-enabled revenue cycle management and clinical documentation improvement services to hospitals and health systems. The company combines analytics, robotic process automation, and specialized coding expertise to reduce denials, improve compliance, and accelerate cash collections for providers nationwide.

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