Insurance Verify Associate I

R1 RCM Inc.

Job Overview

Location

Remote, USA

Job Type

Full-time

Full Job Description

📋 Description

• The Insurance Verify Associate I role at R1 RCM Inc. is critical to minimizing financial risk for hospitals and patients by ensuring accurate insurance verification, eligibility, and authorization processes. This position directly supports the company’s mission to transform the patient experience and financial performance of healthcare providers through technology-driven revenue cycle solutions.
• Day-to-day responsibilities include initiating contact with insurance companies via phone, fax, or web portals to verify benefits and eligibility; submitting and following up on pre-certification, authorization, and retro-authorization requests; collaborating with care management teams to obtain clinical information; completing detailed electronic documentation for clean claim processing; identifying and correcting inaccurate insurance plan codes; maintaining HIPAA compliance; and communicating professionally with patients, physicians, and internal stakeholders.
• R1 RCM Inc. is a leading provider of technology-driven revenue cycle solutions, combining a global workforce of revenue cycle professionals with an advanced platform featuring analytics, AI, intelligent automation, and workflow orchestration to improve hospital financial performance and patient care.
• In this role, you will develop expertise in healthcare insurance verification, revenue cycle operations, and HIPAA-compliant processes while gaining experience in cross-functional collaboration with clinical and administrative teams. You’ll build strong communication and problem-solving skills, contribute to clean claim submission and financial accuracy, and have opportunities to grow within R1’s career development-focused culture.

🎯 Requirements

• At least one (1) year of similar experience in patient-facing Registration Complete or insurance verification roles
• Excellent customer service skills with strong oral and written communication abilities
• Ability to work effectively in a team environment and collaborate cross-functionally with clinical and administrative staff
• Professional communication skills when interacting with patients, physician offices, and insurance payers
• Knowledge of or ability to learn HIPAA compliance requirements and maintain confidentiality of patient information
• Proficiency in using computer systems, electronic health records, and insurance verification portals

Skills & Technologies

Junior

Remote

$16-23/hr

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R1 RCM Inc.

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About R1 RCM Inc.

R1 RCM Inc. provides technology-driven revenue cycle management services to hospitals, health systems, and physician groups across the United States. The company offers end-to-end solutions spanning patient registration, coding, billing, claims processing, denial management, and collections, supported by analytics, automation, and outsourced staffing. Its cloud-based platform integrates with electronic health records to improve cash flow, reduce administrative costs, and ensure compliance with evolving healthcare regulations, serving a diverse client base that includes large health systems and academic medical centers.

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