Job Overview
Location
Paris Office
Job Type
Full-time
Category
Software Engineering
Date Posted
May 23, 2026
Full Job Description
📋 Description
- • Serve as the interim Senior HR Business Partner (HRBP) for Aircall’s European operations, providing strategic HR guidance to leadership and teams based in Paris and across Europe.
- • Partner closely with department heads to align people strategies with business objectives, ensuring HR initiatives directly support revenue growth, operational efficiency, and team scalability.
- • Lead end-to-end talent acquisition efforts for key European roles, collaborating with recruiting teams to identify, attract, and onboard high-performing talent aligned with Aircall’s AI-driven product vision.
- • Drive employee engagement and retention initiatives by analyzing workforce data, identifying talent risks, and implementing targeted interventions to improve team cohesion and performance.
- • Support performance management cycles, including goal setting, calibration, and feedback processes, ensuring consistency and fairness across European teams.
- • Act as a trusted advisor to managers on complex employee relations matters, including performance improvement, conflict resolution, and policy interpretation, while maintaining strict confidentiality and compliance with local labor laws.
- • Champion Aircall’s culture of ownership, continuous learning, and thoughtful speed by embedding these values into HR practices and team interactions.
- • Collaborate with global HR teams to ensure alignment on policies, tools, and programs, while adapting practices to meet regional legal and cultural requirements in Europe.
- • Contribute to the design and rollout of AI-enhanced HR tools and processes that streamline administrative tasks and elevate the employee experience.
- • Provide data-driven insights to leadership on workforce trends, turnover, diversity metrics, and organizational health to inform strategic decision-making.
- • Act as a key point of contact for HR-related inquiries from European employees and managers, ensuring timely, accurate, and empathetic responses.
- • Support organizational development initiatives, including restructuring, role design, and succession planning, to enable Aircall’s rapid scaling across European markets.
- • Maintain up-to-date knowledge of employment regulations across European jurisdictions and ensure all HR practices remain compliant with local legal standards.
- • Represent HR in cross-functional projects, particularly those involving product, engineering, and customer success teams, to ensure people strategies are integrated into product-led growth initiatives.
- • Foster a collaborative, inclusive, and high-trust environment that reflects Aircall’s customer-obsessed and data-driven culture.
🎯 Requirements
- • Proven experience as an HR Business Partner in a fast-scaling tech company
- • Deep understanding of European employment law and labor practices
- • Strong track record in talent acquisition, employee relations, and performance management
- • Ability to work autonomously as an interim leader with minimal supervision
- • Experience partnering with engineering and product teams in AI-driven environments
- • Fluency in English; proficiency in French is required
🏖️ Benefits
- • Competitive salary and equity package
- • Flexible working hours and hybrid work model from the Paris office
- • Access to Aircall’s AI-powered communication tools for personal and professional use
- • Continuous learning budget for courses, conferences, and certifications
- • Comprehensive health insurance and wellness programs
- • Regular team retreats and social events across global offices
Skills & Technologies
Senior
Onsite
About Aircall Inc.
Aircall provides cloud-based phone systems for businesses, integrating voice, SMS, and call analytics with CRM and helpdesk tools like Salesforce and HubSpot. Its platform supports remote teams, scalable call centers, and real-time analytics, enabling companies to manage customer interactions without on-premise hardware. Founded in 2014, the company serves mid-market and enterprise clients across North America and Europe, emphasizing ease of deployment, API customization, and AI-driven insights to improve support and sales workflows.
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