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Job Overview
Location
Remote
Job Type
Full-time
Category
Product Management
Date Posted
October 18, 2025
Full Job Description
đź“‹ Description
- • Own the entire technology ecosystem for Tijerina Legal Group, P.C.—a fast-growing law firm where every system you touch directly impacts the lives of thousands of clients. As IT Director you will architect, secure, and scale a modern cloud-first environment that keeps attorneys focused on winning cases instead of wrestling with tech.
- • Lead day-to-day operations of Microsoft 365, Azure IaaS/PaaS, hybrid networking, SAN storage, and redundant internet (including Starlink) to guarantee 99.9 % uptime for 200+ concurrent users across multiple offices. You will document every subnet, VLAN, conditional-access rule, and failover script so the environment is transparent, auditable, and recoverable within minutes—not hours.
- • Act as the firm’s de-facto CISO, hardening endpoints with CrowdStrike Falcon, enforcing zero-trust policies, and running quarterly penetration tests. Translate complex NIST and state-bar cybersecurity guidelines into plain-language policies that attorneys actually follow, then prove compliance through SOC 2-style evidence packages.
- • Supervise the Salesforce Service Cloud instance that powers every personal-injury case from intake to settlement. You will own data hygiene, Apex triggers, Flow automation, and integrations with DocuSign, NetDocuments, and Power BI so paralegals gain real-time dashboards instead of static spreadsheets.
- • Negotiate and govern relationships with Managed Service Providers, cloud vendors, ISPs, and SaaS providers. You will write SLAs that demand 15-minute response times for P1 incidents, hold quarterly business reviews, and terminate under-performers without drama.
- • Mentor and grow a lean but ambitious IT team—currently one IT Supervisor and two junior engineers—through weekly one-on-ones, certification roadmaps (Azure, Security+, Salesforce Admin), and a blameless post-mortem culture that turns outages into learning labs.
- • Design and rehearse disaster-recovery playbooks that cover ransomware, hurricanes, and accidental mass-deletes. Quarterly tabletop exercises and live failovers to Azure Site Recovery will ensure the firm can file emergency motions even if the McAllen office is underwater.
- • Translate business goals into a rolling 18-month technology roadmap. Present to the executive committee in business English: “By Q3 we will cut e-discovery costs 30 % via Azure Cognitive Search” rather than “We’re upgrading to the latest SKU.”
- • Champion continuous improvement: automate user provisioning with Azure AD Lifecycle Workflows, replace VPNs with Entra ID Global Secure Access, and pilot AI-driven legal analytics that surface settlement trends partners never knew existed.
- • Stay ahead of emerging threats and opportunities—evaluate Copilot for legal drafting, negotiate Microsoft E5 discounts, and ensure the firm is first in the region to adopt whatever gives clients a competitive edge.
🎯 Requirements
- • 8+ years progressive IT leadership, including at least 3 years directing cloud infrastructure (Azure preferred) in a compliance-heavy environment
- • Hands-on expertise with Microsoft 365, Entra ID, Azure networking, and security services; Azure Solutions Architect or Security Engineer Associate certification strongly preferred
- • Proven record designing and enforcing cybersecurity frameworks (NIST, CIS, or ISO 27001) plus experience with CrowdStrike or equivalent next-gen endpoint protection
- • Demonstrated success administering Salesforce Service Cloud or similar CRM—certified Admin or Advanced Admin a plus
- • Experience negotiating and managing MSP/vendor contracts with measurable SLAs and penalty clauses
- • Bachelor’s degree in Computer Science, MIS, or related field; JD or legal-industry experience is a nice-to-have but not required
🏖️ Benefits
- • 100 % remote-first culture with quarterly on-site strategy sessions in sunny McAllen, TX (travel covered)
- • Annual professional-development budget of $5,000 for certifications, conferences, and advanced training
- • Flexible PTO policy—minimum 20 days encouraged, plus firm-wide mental-health days
- • Premium medical, dental, and vision insurance fully paid for employee and 75 % for dependents
- • 401(k) with 6 % dollar-for-dollar match, immediate vesting, and optional after-tax Mega Backdoor Roth
- • Performance bonus up to 20 % of base salary tied to uptime, security posture, and user-satisfaction metrics
Skills & Technologies
Azure
Remote
About CrispRecruit Inc.
CrispRecruit is a technology-driven recruitment company that uses AI and data analytics to match employers with qualified candidates across software engineering, data science, and product management roles. The platform combines automated sourcing, skills assessments, and structured interviews to streamline hiring for fast-growing startups and enterprise teams. Founded in 2020 and headquartered in San Francisco, California, the company operates remotely across North America and Europe, serving clients including fintech, SaaS, and e-commerce businesses.
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