Junior Operations Coordinator - French speaker

Global Talent Co.

Job Overview

Location

South Africa - JHB

Job Type

Full-time

Full Job Description

📋 Description

• Embark on an exciting career journey as a Junior Operations Coordinator with The Global Talent Co., a company dedicated to connecting exceptional talent with pioneering technology firms worldwide. In this pivotal role, you will become an integral part of a rapidly expanding organization that is revolutionizing the car transport industry across Europe. This is a part-time position, requiring 30 hours per week, and offers the flexibility of fully remote work, with working hours aligned with Central European Time (CET), split between morning and afternoon sessions to ensure comprehensive coverage.
• As a Junior Operations Coordinator, your primary responsibility will be to provide crucial support to the operations team, ensuring the seamless and efficient coordination of auto transports. You will be at the forefront of managing the intricate logistics involved in moving vehicles across borders, working within a dynamic and fast-paced environment. This involves close collaboration with compounds, drivers, and other stakeholders to guarantee that every transport operation is executed flawlessly, from pickup to delivery.
• The role demands a proactive and detail-oriented individual who can adeptly manage multiple tasks and priorities. You will be instrumental in maintaining the high standards of service that our client prides itself on. This includes ensuring that all logistical aspects are handled with precision and care, contributing directly to the company's reputation for reliability and excellence in car transportation.
• Beyond direct transport coordination, you will be expected to provide ad hoc support to the operations team, stepping in wherever your assistance is most needed. This could range from assisting with administrative tasks to helping resolve unexpected challenges that may arise during transport operations. Your flexibility and willingness to contribute across various functions will be highly valued and essential to the team's overall success.
• A significant aspect of your role will involve cross-departmental collaboration. You will act as a key liaison, fostering effective communication and ensuring a seamless workflow between carriers, customers, and other essential partners. Building and maintaining strong relationships with these external parties will be critical to optimizing the transport process and resolving any potential issues swiftly and efficiently.
• Furthermore, you will play a vital role in customer communication. This involves handling phone inquiries and interactions with customers, ensuring their needs are not only met but exceeded. Providing a premium, 5-star service experience is paramount, and your ability to communicate clearly, empathetically, and professionally will be key to delivering this exceptional level of customer care throughout their vehicle's journey.
• The company you will be supporting is at the cutting edge of the car transport sector, utilizing innovative logistics solutions and customer service strategies to offer fast, reliable, and stress-free experiences. They are backed by renowned global company builders, positioning them for significant growth and committed to setting new benchmarks in the industry. By joining this team, you will be contributing to a company that is not just moving cars, but transforming an entire industry.
• Your contribution will directly impact the company's ability to scale its operations and maintain its commitment to delivering a premium service. You will gain invaluable experience in international logistics, operations management, and customer relationship management within a thriving, innovative environment. The opportunity to grow with a company that is setting new standards in its field is immense.
• This role is ideal for someone who is eager to learn, develop new skills, and take on increasing responsibilities. The company fosters a culture of continuous improvement and professional development, offering opportunities to expand your expertise and advance your career within the operations domain. You will be part of a supportive team that values collaboration, initiative, and a shared commitment to achieving outstanding results.
• The Global Talent Co. is passionate about bridging the gap between leading global tech companies and exceptional talent worldwide. We believe in equal access to opportunities, and this role embodies that mission by offering a flexible, remote position that allows you to contribute to a dynamic European business from South Africa.

🎯 Requirements

• Fluency in both English and French, with excellent verbal and written communication skills in both languages.
• A proactive, hands-on mentality with a demonstrated ability to problem-solve effectively and efficiently.
• Strong organizational skills, with the ability to multitask and maintain a high level of attention to detail in a fast-paced operational environment.
• Interest in professional growth and a desire to expand responsibilities within the company, coupled with an eagerness to learn and develop new skills.
• Prior experience in customer support, sales, or a similar client-facing role is advantageous, particularly experience with phone communication.

🏖️ Benefits

• Fully remote work arrangement, offering flexibility and work-life balance.
• Part-time position (30 hours/week), providing a structured yet adaptable work schedule.
• Opportunity to work with a dynamic, fast-growing company at the forefront of the car transport industry in Europe.
• Competitive compensation package.
• Access to a community of 25k+ like-minded marketing professionals through The Global Talent Co.
• Professional development opportunities and potential for career growth within the company.

Skills & Technologies

Junior

Remote

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Global Talent Co.

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About Global Talent Co.

Global Talent Co. is a Singapore-based recruitment and talent acquisition company that connects employers across Asia-Pacific with mid- to senior-level professionals. Founded in 2020, it operates a distributed model combining local market knowledge with technology-driven sourcing, screening and matching. Services include retained and contingency search, interim management, and talent advisory across finance, technology, consumer, healthcare and industrial sectors. The firm serves multinational corporations, growth-stage companies and private equity portfolio businesses, emphasizing speed, cultural fit and long-term performance outcomes.

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