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This position was posted on May 16, 2026 and is likely no longer accepting applications. We've kept it here for historical reference. Check out the similar jobs below!

Junior Services Engineer

Rho Technologies, Inc.

Job Overview

Location

Belgrade

Job Type

Full-time

Full Job Description

📋 Description

• Maintain and support all enterprise computer systems, networks, and peripherals across the Belgrade office, ensuring seamless daily operations for technical and non-technical staff
• Administer and troubleshoot Apple devices including MacBooks, iPhones, and iPads, ensuring full compatibility and functionality within the corporate Apple ecosystem
• Manage and support identity and access management (IAM) systems including Okta, and mobile device management (MDM) tools to enforce secure access policies and device compliance
• Execute the full Joiner-Mover-Leaver (JML) process: onboarding new hires, managing role-based access changes, and offboarding departing employees with full audit trails and system clean-up
• Diagnose and resolve hardware, software, networking, and system issues across end-user devices, printers, and internal services, minimizing downtime and maintaining productivity
• Monitor and enforce IT compliance by implementing and updating security controls, policies, and audit-ready documentation to meet organizational and regulatory standards
• Assist in performing routine security audits and contribute to mitigating emerging threats by staying current on cybersecurity best practices and vendor advisories
• Create, maintain, and update clear, accessible documentation for IT processes and systems, including step-by-step guides tailored for both technical administrators and non-technical end users
• Collaborate with cross-functional teams to support the use of core platforms such as Google Workspace, Slack, Jira, and Kanji, ensuring smooth integration and user adoption
• Proactively identify opportunities to improve IT infrastructure, automate repetitive tasks, and enhance system reliability and user experience
• Provide frontline technical support to all employees, responding promptly to service requests and escalations with a user-centric approach
• Keep accurate records of IT assets, licenses, and service contracts, ensuring inventory accuracy and cost efficiency
• Assist in the setup, configuration, and maintenance of conference room hardware including audiovisual systems, video conferencing tools, and network connectivity
• Stay informed on emerging technologies, industry trends, and security vulnerabilities to recommend and implement relevant upgrades or policy changes

🎯 Requirements

• Strong understanding of information technology, including networking and computer systems
• Hands-on experience installing and troubleshooting enterprise software, laptops, and peripherals
• Experience with macOS and Apple ecosystem
• Experience with IAM and MDM tools
• Able to interact and communicate effectively with both technical and business team members
• 1-3 years of experience in similar positions

🏖️ Benefits

• Top-notch Private Healthcare Insurance for you and your family members
• Generous PTO policy
• Lunch at work
• Covered costs for parking for onsite staff
• Learning and development budget
• Paternity leave

Skills & Technologies

Junior

Onsite

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Rho Technologies, Inc.

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About Rho Technologies, Inc.

Rho Technologies offers a cloud banking platform that combines commercial checking accounts, corporate credit cards, treasury management, and AP/AR automation in one place. Designed for venture-backed startups and mid-market companies, the service provides FDIC-insured accounts, real-time expense controls, accounting integrations, and cash management tools without monthly or transaction fees. The company aims to replace fragmented financial workflows with a unified, developer-friendly interface and 24/7 customer support.

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