Key Account Manager

Fair Isaac Corporation

Job Overview

Location

Work from Home, France

Job Type

Full-time

Full Job Description

📋 Description

• Lead strategic relationships with C-suite and senior stakeholders at a premier global financial institution, positioning FICO’s analytics solutions as critical to their business priorities.
• Design and deliver enterprise-grade, tailored solutions by collaborating with internal teams across sales, product, delivery, and marketing to align with client objectives and long-term strategies.
• Structure, negotiate, and close multi-million-dollar contracts that expand FICO’s footprint within the account while ensuring mutually beneficial outcomes.
• Serve as the primary advocate for the client within FICO, influencing product roadmaps and solution development based on evolving market demands and client feedback.
• Develop and execute comprehensive business plans to drive account growth, achieve quarterly and annual sales targets, and maximize long-term profitability with significant upside potential.
• Act as a trusted advisor to the client by staying ahead of industry trends in banking, credit risk, fraud prevention, and consumer lending, and positioning FICO as the leader in decisioning technology.
• Represent FICO at industry events and client meetings, demonstrating deep expertise in machine learning, AI, decision management, and optimization technologies.
• Maintain close, face-to-face client partnerships through up to 50% travel to foster trust, alignment, and ongoing collaboration.
• Leverage a consultative-selling approach to uncover hidden business challenges and translate them into actionable, high-value FICO solution opportunities.
• Educate both clients and internal teams through presentations and discussions, promoting a culture of learning and customer success.
• Demonstrate resilience under pressure, adapt quickly to changing priorities, and maintain high performance amid complex, high-stakes environments.
• Work collaboratively across global teams to ensure seamless delivery of solutions and alignment with FICO’s core values: Act Like an Owner, Delight Our Customers, and Earn the Respect of Others.

🎯 Requirements

• Proven senior-level experience building and managing strategic relationships with senior executives in large financial institutions
• Track record of structuring and closing complex, multi-million-dollar enterprise deals, particularly involving SaaS-based analytics or decisioning solutions
• Deep industry knowledge in banking, credit risk, fraud prevention, account management, or consumer lending
• Bachelor’s degree in business, technology, or a related field, or equivalent commercial experience
• Willingness to travel up to 50% for client engagement and relationship building
• Strong soft skills, growth mindset, and passion for helping clients and colleagues succeed

🏖️ Benefits

• Highly competitive compensation, benefits, and rewards programs designed to recognize and incentivize high performance
• Inclusive culture rooted in core values: Act Like an Owner, Delight Our Customers, and Earn the Respect of Others
• Opportunities for professional development and participation in valuable learning experiences
• Engaging, people-first work environment with work/life balance, employee resource groups, and social events

Skills & Technologies

Onsite

Degree Required

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Fair Isaac Corporation

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About Fair Isaac Corporation

Fair Isaac Corporation, commonly known as FICO, is a global data analytics and decision management software company. FICO provides analytics and decision management software for financial services, telecommunications, health and government, and other industries. The company is best known for its FICO Score, a credit score widely used by lenders to assess credit risk. FICO's solutions help businesses make better decisions, improve operational efficiency, and increase profitability by leveraging data and advanced analytics. Their offerings include credit scoring, fraud detection, debt collection, and customer management tools, enabling clients to manage risk and drive growth.

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