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Lead, Builder AI Deployment Manager

OpenAI, Inc.

Job Overview

Location

Singapore

Job Type

Full-time

Full Job Description

📋 Description

• Lead a team of AI Deployment Managers to enable enterprise customers to successfully adopt and operationalize OpenAI products such as ChatGPT Enterprise, Codex, Agents, and APIs.
• Own technical enablement strategy, design and deliver high-impact engagements including onboarding, workshops, executive briefings, and bootcamps, and drive customer activation and sustained usage.
• Hire, onboard, mentor, and develop a high-performing team of technical enablement professionals, setting goals and performance metrics aligned with customer adoption and product success.
• Partner with Sales, Technical Success, and Product teams to translate customer insights into scalable enablement frameworks, improve tooling and processes, and shape OpenAI’s enterprise playbook.
• Lead strategic enterprise enablement engagements and help turn cutting-edge AI into real-world impact by moving organizations from experimentation to durable production use.

🎯 Requirements

• 10+ years of experience in technical enablement
• 2+ years of experience leading technical, customer-facing teams such as solutions engineering, technical success, developer relations, or technical enablement
• Strong technical depth across APIs, coding, agents, and AI systems, including understanding of RAG, model evaluation, fine-tuning, and system tradeoffs
• Ability to explain complex technical systems to both executive and developer audiences
• Experience leading technical trainings, workshops, or enablement programs for enterprise customers
• Ability to connect technical capabilities to real business outcomes such as productivity, efficiency, and revenue impact

🏖️ Benefits

• Hybrid work model (3 days in the office per week)
• Relocation assistance for new employees
• Opportunity to lead a frontier AI enablement team and shape how enterprises adopt AI at scale
• Impact through people development—enabling technical leaders who support hundreds of organizations
• Influence OpenAI’s enterprise playbook and product feedback loops
• Work at the forefront of turning cutting-edge AI into real-world business value

Skills & Technologies

Design

Senior

Hybrid

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OpenAI, Inc.

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About OpenAI, Inc.

OpenAI is a San Francisco-based artificial intelligence research and deployment company founded in 2015. It develops large-scale AI models such as GPT, DALL-E, and Codex, providing cloud APIs and consumer applications like ChatGPT. Originally established as a non-profit, it later created a capped-profit subsidiary to attract capital while maintaining its mission to ensure artificial general intelligence benefits all of humanity.

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