Lead Compliance Analyst

📋 Description

• • Join Coinbase, a leader in the cryptocurrency space, and contribute to our mission of increasing economic freedom globally by building the future of the financial system.
• • As a Lead Compliance Analyst within the CX Compliance team, you will play a pivotal role in ensuring the efficient and compliant operation of our global Customer Experience (CX) Compliance Operations.
• • Your primary responsibility will be to conduct comprehensive, end-to-end Transaction Monitoring investigations for individual and entity customers, with the potential to draft and file Suspicious Activity Reports (SARs).
• • You will be instrumental in proactively identifying and analyzing emerging risks within our transaction flows, contributing to a more secure and compliant platform.
• • A key aspect of your role will involve optimizing existing compliance processes and rigorously testing new tools and detection models before their deployment to ensure seamless integration into production environments.
• • You will operate with a high degree of autonomy, managing multiple tasks and priorities with minimal supervision, while actively collaborating with a diverse range of cross-functional teams.
• • These collaborations will include stakeholders from Financial Crime Risk Investigations, Workforce Management, Content, and Learning & Development, fostering a holistic approach to compliance.
• • You are expected to be open to feedback from all levels of the organization, demonstrating a commitment to continuous improvement in compliance operations.
• • The ideal candidate possesses a strong blend of proven expertise in compliance operations production roles, exceptional analytical capabilities, and a creative mindset to devise impactful solutions.
• • **Risk Mining Investigation Analysis:**
• • Analyze automated alerts and manual referrals generated by transaction monitoring systems, with a particular focus on dissecting complex and interconnected customer cases.
• • Conduct thorough due diligence research and Know Your Customer (KYC) reviews on customer transaction activities, utilizing both internal and external tools to assess legitimacy and effectively mitigate associated risks.
• • Meticulously document all investigative findings, crafting clear and concise written narratives that provide robust support for case conclusions.
• • Formulate and recommend case decisions based on the comprehensive results of your investigations, ensuring strict adherence to all relevant regulatory requirements and industry best practices.
• • **Tool/Model Testing & Technology Feedback:**
• • Serve as a subject matter expert (SME) for both new and existing Compliance Operations tools, processes, and upcoming enhancements.
• • Execute User Acceptance Testing (UAT) for compliance tools, rules, detection models, automation features, and user interface (UI) improvements, providing precise and actionable feedback to technology teams regarding design effectiveness and overall efficacy.
• • **Optimization & Process Improvement:**
• • Proactively identify emerging trends, patterns, and potential risks within transaction data and compliance workflows.
• • Collaborate closely with cross-functional teams to evaluate, refine, and optimize compliance workflows, detection models, and operational procedures.
• • Focus on initiatives that enhance operational efficiency, improve detection efficacy, enable scalable resource allocation, and integrate cutting-edge industry best practices.
• • **Knowledge Leadership:**
• • Maintain up-to-date knowledge of industry standards and evolving developments in areas such as KYC, Bank Secrecy Act (BSA)/Anti-Money Laundering (AML), and Office of Foreign Assets Control (OFAC) regulations.
• • Apply current regulatory requirements, internal policies, and procedures accurately to all case investigations and operational activities.
• • Ensure the maintenance of detailed and accurate documentation to provide clear evidence of compliance with all applicable regulations and internal policies and procedures.