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Lead Data Scientist

ServiceTitan, Inc.

Job Overview

Location

Canada British Columbia Remote

Job Type

Full-time

Full Job Description

📋 Description

• Lead Data Scientist role driving financial planning and strategic decision-making through machine learning, generative AI, and data-driven insights at ServiceTitan.
• Day-to-day responsibilities include leading the design and deployment of ML and GenAI solutions, partnering with Finance leadership, building scalable data science infrastructure, mentoring team members, and transforming model outputs into executive-ready recommendations.
• Part of the Operations data science team supporting the Finance organization at a fast-growing, innovative company where work directly impacts critical financial decisions and resource allocation.
• Opportunity to develop expertise in forecasting, optimization, and generative AI while influencing strategic financial planning and gaining visibility with top executives.

🎯 Requirements

• 8+ years as a data scientist developing predictive business models, with at least 5 years in time series forecasting, anomaly detection, and/or optimization
• MS/Ph.D in Data Science, Statistics, Applied Mathematics, Engineering, or similar quantitative discipline
• Strong proficiency in SQL and Python, with deep expertise in PyTorch, Transformers, scikit-learn, XGBoost/LightGBM, scipy, statsmodels
• Demonstrated experience applying Generative AI to real business problems, including building Agentic Workflows and implementing RAG architectures
• Hands-on experience with cloud platforms, preferably Microsoft Azure (Azure AI Studio, Foundry)
• Ability to combine model results with business understanding to create actionable recommendations in financial or operational contexts

🏖️ Benefits

• Flextime, recognition, and support for autonomous work including flexible time off and learning development opportunities
• Holistic health and wellness benefits: company-paid medical, dental, vision for employee and dependents, RSP match, employee assistance program
• Support for Titans at all stages of life: parental leave, up to $20k adoption reimbursement, maternity support via Maven Maternity, free breast milk shipping via Maven Milk, financial planning tools
• Great work rewarded through Bonusly, peer-nominated awards, leadership training, and comprehensive onboarding program

Skills & Technologies

Python

Azure

PyTorch

Scikit-learn

Data Science

Senior

Remote

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ServiceTitan, Inc.

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About ServiceTitan, Inc.

ServiceTitan provides cloud-based business management software for residential and commercial contractors in plumbing, HVAC, electrical, and other trades. Its platform integrates customer relationship management, scheduling, dispatching, invoicing, payments, marketing analytics, inventory management, and field workforce mobile applications. The system connects office teams with field technicians, automates service workflows, and offers real-time performance reporting, aiming to improve operational efficiency and revenue for home-service businesses.

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