Lead Engineer - Platform (SQL/NoSQL, Search & Distributed Databases)

📋 Description

• • Join HighLevel as a Lead Engineer on our Platform Data team and become a cornerstone in architecting and advancing the very foundation of our rapidly expanding, AI-powered sales and marketing platform. This is a unique opportunity to influence the core infrastructure that supports millions of businesses globally, driving innovation and scalability in a high-impact, remote-first environment.
• • In this critical role, you will be instrumental in designing, developing, and deploying robust shared frameworks, libraries, and core services. These foundational elements are the bedrock upon which all HighLevel products are built, ensuring their performance, reliability, and scalability as we continue our exponential growth. You will tackle complex, large-scale engineering challenges, transforming ambiguity into elegant, efficient solutions.
• • HighLevel is at the forefront of digital transformation for businesses worldwide. As of mid-2025, our platform is a powerhouse, processing over 4 billion API hits and handling more than 2.5 billion message events daily. We manage a colossal 470 terabytes of data distributed across five distinct databases, orchestrate a sophisticated network of over 250 microservices, and support an impressive 1 million hostnames. Your work will directly contribute to the stability and evolution of this massive ecosystem.
• • You will be a key player in defining and implementing best practices for data management, storage, and retrieval. This includes working with both SQL and NoSQL databases, optimizing query performance, and ensuring data integrity and availability at scale. A significant focus will be on our search capabilities and distributed database systems, areas crucial for delivering fast, relevant results to our users.
• • This role demands a proactive and strategic mindset. You will collaborate closely with product managers, architects, and fellow engineers to understand evolving business needs and translate them into scalable technical solutions. Your expertise will guide technical decisions, mentor junior engineers, and foster a culture of continuous improvement and technical excellence within the team.
• • You will be responsible for the end-to-end lifecycle of the services you build, from initial design and development through testing, deployment, and ongoing maintenance. This includes monitoring system performance, identifying bottlenecks, and implementing optimizations to ensure our platform remains resilient and performant under heavy load.
• • The ideal candidate is someone who thrives in dynamic, fast-paced environments, possesses a deep understanding of distributed systems, and has a passion for building systems that enable massive impact across multiple teams. You will have the autonomy to innovate and the responsibility to deliver solutions that directly contribute to HighLevel’s mission of empowering businesses to capture, nurture, and close leads effectively.
• • Your contributions will directly impact the success of over 2 million businesses globally, helping them generate leads, manage conversations, and grow their operations. You will be part of a global team of over 1,500 professionals across 15+ countries, united by a shared commitment to creativity, collaboration, and making a tangible difference. We foster a remote-first culture where your ideas are valued, and your contributions are celebrated, regardless of your location.
• • Specifically, you will delve into the intricacies of our search infrastructure, ensuring it is performant, scalable, and accurate. You will also work on optimizing our distributed database solutions, ensuring efficient data access and management across our complex architecture. This involves leveraging your expertise in SQL and NoSQL technologies to build and maintain systems that can handle immense volumes of data and traffic.
• • This is more than just a coding role; it's an opportunity to shape the future of a leading SaaS platform. You will be a technical leader, influencing architectural decisions, driving innovation in data technologies, and mentoring other engineers. Your work will ensure that HighLevel continues to provide a seamless and powerful experience for its vast user base, enabling them to achieve their business goals through cutting-edge technology.
• • You will be expected to contribute to the architectural vision for our platform's data layer, ensuring it aligns with our long-term strategic goals. This includes evaluating new technologies, proposing innovative solutions, and championing their adoption where appropriate. Your leadership will be crucial in navigating the complexities of scaling our data infrastructure to meet the demands of a rapidly growing global market.
• • The role requires a strong understanding of system design principles, concurrency, and fault tolerance in distributed environments. You will be responsible for ensuring the reliability and availability of critical data services, implementing robust monitoring and alerting mechanisms, and responding effectively to incidents.
• • Ultimately, as a Lead Engineer, you will be a driving force behind the platform's technical excellence, ensuring it remains a competitive and reliable solution for businesses worldwide. You will embody HighLevel's values of creativity, collaboration, and impact, contributing to a culture that prioritizes innovation and people.