Lead Software Engineer

📋 Description

• • **Why This Role Matters:** As a **Lead Software Engineer** at New Relic, you will play a pivotal role in shaping the future of observability by building and scaling the high-performance, big data components that power our industry-leading software analytics platform. This role is critical to ensuring that New Relic’s customers—ranging from startups to Fortune 500 enterprises—can monitor, debug, and optimize their digital applications with unparalleled precision. Your work will directly impact millions of messages processed per second and petabytes of data handled daily, making you a key driver of innovation in an AI-first world.
• • **Day-to-Day Responsibilities:**
• • **Architect and Execute:** Lead the design and implementation of end-to-end features, from high-performance React-based interfaces to scalable Java/Python microservices. You will own the technical vision for complex projects, ensuring they meet performance, scalability, and reliability standards.
• • **AI Innovation:** Drive the integration of Large Language Models (LLMs) and AI agents into New Relic’s ecosystem. This includes building and maintaining **Model Context Protocol (MCP) servers** to bridge our vast data repositories with cutting-edge AI models, enabling smarter, data-driven insights for customers.
• • **Scale Heavily:** Develop and maintain highly available, multi-threaded backend services capable of handling massive data throughput and concurrency. You will tackle challenges like optimizing data ingestion pipelines, reducing latency, and ensuring fault tolerance under extreme load.
• • **Technical Leadership:** Act as a force multiplier for the engineering team. You will lead system architecture discussions, conduct deep-dive code reviews, and set the bar for engineering excellence. Your expertise will guide junior and senior engineers alike, fostering a culture of innovation and collaboration.
• • **Collaborate Across Teams:** Work closely with Product and Design teams to translate complex data visualizations into intuitive, performant user experiences. You will bridge the gap between technical feasibility and user needs, ensuring that New Relic’s tools remain both powerful and accessible.
• • **Mentorship and Growth:** Foster a culture of continuous learning by mentoring engineers at all levels. You will help team members navigate complex technical hurdles, share best practices, and encourage professional development through knowledge-sharing sessions, pair programming, and technical workshops.
• • **About the Team and Company:**
• • **Global Impact:** New Relic is a pioneer in observability, empowering companies to thrive in an AI-first world by providing unparalleled insights into their complex systems. Our platform processes millions of messages per second and handles petabytes of data, making us a leader in big data and real-time analytics. As part of our core data team in Hyderabad, you will collaborate with a global team of innovators who are passionate about solving some of the most challenging problems in software engineering.
• • **Inclusive Culture:** New Relic is committed to fostering a diverse, welcoming, and inclusive environment. We celebrate the unique backgrounds and perspectives of our team members, recognizing that diversity drives innovation. Whether you’re a seasoned engineer or someone who took a nontraditional path, we value your contributions and encourage you to bring your authentic self to work every day.
• • **What You Can Learn and Achieve:**
• • **Cutting-Edge Technology:** This role offers the opportunity to work with some of the most advanced technologies in the industry, including **React, Java/Python, distributed systems, AI/ML integration, and big data tools like Kafka and ClickHouse**. You will deepen your expertise in high-concurrency systems and gain hands-on experience with AI-driven workflows, positioning yourself at the forefront of modern software engineering.
• • **Career Growth:** As a technical leader, you will have the chance to shape the future of New Relic’s platform while mentoring others and expanding your leadership skills. Whether you aspire to grow into a Staff Engineer, Engineering Manager, or technical visionary, this role provides the foundation to achieve your professional goals. You will also have the opportunity to contribute to open-source projects and engage with the broader AI/MCP community, enhancing your visibility and impact in the tech industry.