Lead Software Engineer (LMTS), Foundations

Qualified Inc.

Job Overview

Location

Remote (US/Canada)

Job Type

Full-time

Full Job Description

📋 Description

• Lead the design and implementation of secure, fault-tolerant, and highly available cloud infrastructure on public cloud platforms such as AWS, Google Cloud, or Azure.
• Architect and evolve Continuous Integration and Deployment (CI/CD) pipelines in a multi-service environment to reduce complexity and increase resilience.
• Plan and execute infrastructure upgrades and changes using Infrastructure-as-Code (IaC) tools like Terraform, CDK, CloudFormation, or Pulumi to enable faster execution, improved scale, and cost efficiency.
• Monitor system health and proactively ensure reliability using observability tools including DataDog, Sentry, Prometheus, Grafana, or ELK, configuring alerts for anomalies and performance degradation.
• Optimize system performance by identifying bottlenecks and deploying targeted improvements for highly-trafficked services operating at scale.
• Define, promote, and maintain comprehensive documentation including runbooks, operating procedures, and system architecture diagrams to ensure operational consistency and knowledge sharing.
• Mentor junior and mid-level engineers by providing technical guidance, conducting code reviews, and fostering a culture of engineering excellence and high standards.
• Collaborate with cross-functional product teams to design, build, test, and own the foundational infrastructure that empowers customer-facing AI-driven applications.
• Drive the adoption of best practices in reliability, scalability, observability, and maintainability to deliver business-critical systems that directly impact customer success.
• Leverage AI-assisted development tools such as Claude or Cursor to accelerate output, improve code quality, and streamline development workflows from day one.
• Work in a high-ownership, high-velocity environment with end-to-end responsibility for systems—from ideation and implementation to deployment, monitoring, and iterative improvement based on real customer feedback.
• Operate with the pace and autonomy of a startup while benefiting from the resources and long-term runway of Salesforce, contributing to the evolution of agentic software and AI-integrated platforms.
• Ensure systems support complex, real-time interactions with enterprise customers by building scalable cloud infrastructure, robust tooling, and automated operational workflows.
• Contribute to strategic decisions around engineering practices, architecture evolution, and technology stack selection to align with company-wide growth and innovation goals.

🎯 Requirements

• 7+ years of experience in professional software development with a strong emphasis on backend systems, cloud platforms, and infrastructure.
• Proficiency in programming languages such as Go, Python, Typescript, or Ruby.
• Deep experience architecting secure solutions on cloud-based infrastructure (e.g., AWS, Google Cloud, or Azure).
• Proven experience in automated provisioning using Infrastructure-as-Code tools like Terraform, CDK, CloudFormation, or Pulumi.
• Experience with automated deployments using container orchestration technologies such as Kubernetes, AWS ECS, or Docker.
• Strong hands-on experience with monitoring and logging tools such as DataDog, Prometheus, Grafana, or ELK.

🏖️ Benefits

• Base salary range of $172,500 - $260,100 annually (or $207,800 - $285,800 in San Francisco and New York City metro areas).
• For Ontario-based roles: CAD 154,700 to CAD 204,700 annually.
• For British Columbia-based roles: CAD 154,700 to CAD 212,800 annually.
• Company bonus, incentive for sales roles, equity, and benefits including medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program.
• Opportunities to lead and grow a team as the company expands.
• Access to cutting-edge AI technologies and the chance to shape the future of B2B AI-driven products.
• Remote work flexibility across the US and Canada.

Skills & Technologies

Python

TypeScript

Ruby

PostgreSQL

AWS

Senior

Remote

$172k-260k

Degree Required

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Qualified Inc.

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About Qualified Inc.

Qualified provides a cloud-based conversational sales and marketing platform that turns websites into real-time selling machines. The software identifies high-intent visitors, captures lead data, and instantly routes them to the right sales rep for live chat, voice calls, or demo booking. Deep integrations with Salesforce, HubSpot, and other CRMs ensure complete data synchronization while AI-powered chatbots and analytics prioritize prospects, shorten sales cycles, and increase pipeline efficiency for B2B revenue teams.

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