Legal Billing Specialist

📋 Description

• • The Legal Billing Specialist is responsible for preparing timely, accurate billings for external clients, resolving complex invoice rejections, and ensuring compliance with client-specific billing guidelines. This role supports the full spectrum of billing operations, contributing to the design, implementation, and streamlining of billing policies and procedures.
• • Day to day, the specialist will review and resolve rejected invoices due to errors such as Timekeeper/Rate issues, Incorrect Matter Billed, Missing PO Numbers, Budget discrepancies, Credential problems, and more; perform prebill revisions, narrative clean-up, and time/expense entry corrections; finalize invoices for key clients, including multi-matter and multi-currency billing; manage write-offs, discount approvals, and apply unapplied or on-account funds; generate manual invoices and resubmit LEDES files as needed; set up new matters with appropriate task/activity codes and configure e-vendor platforms; submit and update accruals and respond to billing status inquiries; handle client-mandated Alternative Fee Arrangement (AFA) adjustments; provide PDF copies of invoices/prebills, reprint/resend invoices, and update billing contacts or client addresses; and ensure urgent enforcement of client-specific billing guidelines and resolve high-value matter escalations.
• • The role is part of the Opensity Solutions team at Epiq Systems, Inc., a technology‑enabled managed services organization that helps leading law firms and professional services organizations modernize how their operations run by bringing together talented people, innovative technology, and integrated services to create scalable, efficient environments where teams can do their best work and grow their careers.
• • The person in this role can develop deep expertise in legal billing systems and client-specific guidelines, enhance analytical and problem-solving abilities through complex invoice resolution, strengthen communication and professionalism in client and attorney interactions, contribute to process improvements and policy design, and grow within a collaborative, fast-paced environment that values accuracy, timeliness, and customer focus.