Job Overview
Location
US Remote
Job Type
Full-time
Category
Software Engineering
Date Posted
May 2, 2026
Full Job Description
đź“‹ Description
- • As a Lingala Interpreter at LanguageLine Solutions, you will play a vital role in breaking down language and cultural barriers for limited-English speakers and the Deaf and Hard-of-Hearing across critical sectors such as healthcare, government, law enforcement, and emergency services, directly improving access to essential services.
- • Your day-to-day responsibilities include responding promptly to on-demand interpreting calls, accurately conveying meaning between Lingala and English speakers without omissions or additions, maintaining professionalism and cultural sensitivity, and handling high-stress or emotionally charged situations such as 911 calls or medical consultations with composure and adherence to protocol.
- • You will join a certified Great Place to Work organization recognized as a top employer for remote work, supported by industry-leading training, a Senior Language Specialist, and dedicated technology and interpreter help desks, all within an ASTM and ISO-certified environment that upholds the highest standards of service quality.
- • This role offers the opportunity to develop advanced interpretation skills, deepen cultural competency, and grow within a mission-driven company that values diversity, inclusion, and continuous learning, with clear pathways for advancement and the flexibility to work from a secure, quiet home office.
🎯 Requirements
- • Fluency in Lingala and English with strong cultural competency and ability to navigate regional accents and dialects
- • Excellent listening, retention, and note-taking skills to ensure high accuracy during interpretation
- • Ability to remain neutral, objective, and composed during sensitive or emotionally intense calls, including end-of-life discussions or emergency situations
- • High school diploma or equivalent, and legal authorization to work in the United States without visa sponsorship
- • Access to a dedicated personal device (Windows, MacOS, ChromeOS, iPadOS, or Android) and a high-speed internet connection (minimum 5 Mbps download, 3 Mbps upload, <300 ms ping, <30 ms jitter)
- • Must be able to work from a quiet, distraction-free home environment and operate standard input devices for extended periods
🏖️ Benefits
- • Employee referral program and advancement opportunities within the organization
- • Access to interpreter support, senior language specialists, and technology help desks
- • Inclusive and diverse work environment with ongoing professional development and industry-recognized training
- • Remote work flexibility with the ability to set up a secure home office
- • Competitive pay of $0.75–$0.90 per minute, varying by time of day and interpretation level
- • Equal opportunity employer commitment with reasonable accommodations for disabilities and VEVRAA federal contractor protections
Skills & Technologies
About LanguageLine Solutions
LanguageLine Solutions is a leading provider of over-the-phone, video, and in-person interpretation and translation services. They connect people across language and cultural barriers, enabling clear communication in critical situations such as healthcare, public safety, and legal proceedings. Their services are crucial for organizations needing to serve diverse populations effectively and comply with language access regulations. By offering a vast network of qualified interpreters and translators, LanguageLine Solutions facilitates understanding and ensures equitable access to information and services for non-English speakers.
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