Job Overview
Location
Remote - United States
Job Type
Full-time
Category
HR & Recruiting
Date Posted
April 14, 2026
Full Job Description
đź“‹ Description
- • The Manager, Client Success at Datavant serves as a key partner for day-to-day client operations, ensuring client business needs are met with high quality while driving satisfaction, retention, and operational excellence throughout the client lifecycle.
- • Day to day, the role involves serving as the primary point of contact for assigned clients, leading and coaching a team of account managers, developing trusted advisor relationships with strategic accounts, collaborating with internal teams (sales, operations, product), supporting client success planning, tracking and reporting on client performance metrics, and helping define best practices for account management and communication.
- • Datavant is a data collaboration platform trusted for healthcare, dedicated to making the world’s health data secure, accessible, and actionable. The company serves providers, health plans, researchers, and life sciences companies, and is building the future of how data is connected and used to improve health through a driven, highly collaborative team passionate about transformative change in healthcare.
- • In this role, the person can learn to lead and scale client success operations in a high-growth health technology company, deepen expertise in healthcare data solutions, develop strategic account management skills, and contribute to industry-defining data logistics products and services while advancing their leadership and problem-solving capabilities.
🎯 Requirements
- • Bachelor’s degree or equivalent experience
- • 6+ years experience in client management, account management, or customer success roles
- • Experience working in the healthcare insurance and/or healthcare audit industry required
- • Experience leading or mentoring team members
- • Strong communication and presentation skills, with the ability to manage relationships across client and internal teams
- • Proficiency in project management and data tools
🏖️ Benefits
- • Estimated total cash compensation range: $148,000 – $185,000 USD
- • Opportunity to work on transformative healthcare data solutions that improve patient outcomes and power AI innovation
- • Commitment to diversity, equity, and inclusion as an Equal Employment Opportunity employer
- • Support for reasonable accommodations for individuals with physical and mental disabilities
- • Voluntary demographic questions to help improve recruitment processes (anonymous and optional)
- • Clear EEO commitment and access to resources on workplace rights and protections
Skills & Technologies
About Datavant, Inc.
Datavant operates a secure health-data connectivity platform enabling hospitals, payers, life-science firms, and analytics companies to link de-identified patient records across disparate systems while ensuring HIPAA compliance. Its technology uses tokenization and privacy-preserving record linkage to support real-world evidence studies, population health analytics, and clinical trials without exposing personal information.
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